ICX Switches: Flexible Scalability and Simplified Management
Our RUCKUS ICX family of fixed form factor switches work together to simplify network setup and management, increase security, minimise troubleshooting and make upgrades easy. Our low-latency, non-blocking architecture ensures superior throughput for the most demanding applications.
ICX switches work seamlessly with RUCKUS Wi-Fi access points, RUCKUS SmartZone network controllers and the RUCKUS Cloud to deliver the most powerful and cost-effective wired and wireless access solutions on the market today.
Whether you deploy a standalone switch, a stack or a fabric network, you will benefit from CommScope's performance, flexibility and investment protection.
Ruckus understands that each network is unique and requires a different level of technical support to meet the customer's business needs. Ruckus provides a single support contact for ICX switching products, regardless of the channel through which they were purchased. Organizations facing the challenges of maintaining large or complex network environments gain immediate access to Ruckus expertise and resources to accelerate problem resolution, increase uptime and improve overall efficiency.
Remote Technical Support (RMT)
Provides 24/7 access to the TAC, software updates and online self-service tools. RMT support is available worldwide and around the clock, including holidays. This is a good option for customers who are satisfied with the replacement parts coverage under the Ruckus Assurance Limited Lifetime Warranty.
Next-business-day Parts (NDP)
Provides a next-business-day response for parts replacements from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. NDP is available in most major metropolitan areas worldwide and is available to the customer on business days 9×5 local time. For ICX switches, this support is required to provide next-business-day replacement of removable optics and LEDs not covered by the Ruckus Assurance Limited Lifetime Warranty.
Overview
Ruckus support services help improve performance and reduce downtime with fast, expert technical support and flexible hardware coverage on demand. Ruckus Support TAC experts are available 24 hours a day, 365 days a year. The Ruckus Support Portal provides access to our software downloads, knowledge library and self-help tools.
The Ruckus Diagnostic Dashboard (RDD) is available free of charge to all Ruckus Support customers. The RDD helps automate troubleshooting and enables proactive support.
Ruckus provides an extensive portfolio of online training and educational content free of charge. Instructor-led courses are also available.
Benefits
- Resolves issues faster by identifying errors sooner.
- Reduces risk by having access to technical experts and tools 24 hours, 365 days a year.
- Get replacements for defective parts with a variation of SLAs to meet your needs.
- Increase operational efficiency to make network managers, administrators and engineers more productive.
- Additional engagements tailored to specific customer needs are available.
Ruckus understands that each network is unique and requires a different level of technical support to meet the customer's business needs. Ruckus provides a single support contact for ICX switching products, regardless of the channel through which they were purchased. Organizations facing the challenges of maintaining large or complex network environments gain immediate access to Ruckus expertise and resources to accelerate problem resolution, increase uptime and improve overall efficiency.
Remote Technical Support (RMT)
Provides 24/7 access to the TAC, software updates and online self-service tools. RMT support is available worldwide and around the clock, including holidays. This is a good option for customers who are satisfied with the replacement parts coverage under the Ruckus Assurance Limited Lifetime Warranty.
Next-business-day Parts (NDP)
Provides a next-business-day response for parts replacements from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. NDP is available in most major metropolitan areas worldwide and is available to the customer on business days 9×5 local time. For ICX switches, this support is required to provide next-business-day replacement of removable optics and LEDs not covered by the Ruckus Assurance Limited Lifetime Warranty.
Overview
Ruckus support services help improve performance and reduce downtime with fast, expert technical support and flexible hardware coverage on demand. Ruckus Support TAC experts are available 24 hours a day, 365 days a year. The Ruckus Support Portal provides access to our software downloads, knowledge library and self-help tools.
The Ruckus Diagnostic Dashboard (RDD) is available free of charge to all Ruckus Support customers. The RDD helps automate troubleshooting and enables proactive support.
Ruckus provides an extensive portfolio of online training and educational content free of charge. Instructor-led courses are also available.
Benefits
- Resolves issues faster by identifying errors sooner.
- Reduces risk by having access to technical experts and tools 24 hours, 365 days a year.
- Get replacements for defective parts with a variation of SLAs to meet your needs.
- Increase operational efficiency to make network managers, administrators and engineers more productive.
- Additional engagements tailored to specific customer needs are available.
Ruckus understands that each network is unique and requires a different level of technical support to meet the customer's business needs. Ruckus provides a single support contact for ICX switching products, regardless of the channel through which they were purchased. Organizations facing the challenges of maintaining large or complex network environments gain immediate access to Ruckus expertise and resources to accelerate problem resolution, increase uptime and improve overall efficiency.
Remote Technical Support (RMT)
Provides 24/7 access to the TAC, software updates and online self-service tools. RMT support is available worldwide and around the clock, including holidays. This is a good option for customers who are satisfied with the replacement parts coverage under the Ruckus Assurance Limited Lifetime Warranty.
Next-business-day Parts (NDP)
Provides a next-business-day response for parts replacements from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. NDP is available in most major metropolitan areas worldwide and is available to the customer on business days 9×5 local time. For ICX switches, this support is required to provide next-business-day replacement of removable optics and LEDs not covered by the Ruckus Assurance Limited Lifetime Warranty.
Overview
Ruckus support services help improve performance and reduce downtime with fast, expert technical support and flexible hardware coverage on demand. Ruckus Support TAC experts are available 24 hours a day, 365 days a year. The Ruckus Support Portal provides access to our software downloads, knowledge library and self-help tools.
The Ruckus Diagnostic Dashboard (RDD) is available free of charge to all Ruckus Support customers. The RDD helps automate troubleshooting and enables proactive support.
Ruckus provides an extensive portfolio of online training and educational content free of charge. Instructor-led courses are also available.
Benefits
- Resolves issues faster by identifying errors sooner.
- Reduces risk by having access to technical experts and tools 24 hours, 365 days a year.
- Get replacements for defective parts with a variation of SLAs to meet your needs.
- Increase operational efficiency to make network managers, administrators and engineers more productive.
- Additional engagements tailored to specific customer needs are available.
Ruckus understands that each network is unique and requires a different level of technical support to meet the customer's business needs. Ruckus provides a single support contact for ICX switching products, regardless of the channel through which they were purchased. Organizations facing the challenges of maintaining large or complex network environments gain immediate access to Ruckus expertise and resources to accelerate problem resolution, increase uptime and improve overall efficiency.
Remote Technical Support (RMT)
Provides 24/7 access to the TAC, software updates and online self-service tools. RMT support is available worldwide and around the clock, including holidays. This is a good option for customers who are satisfied with the replacement parts coverage under the Ruckus Assurance Limited Lifetime Warranty.
Next-business-day Parts (NDP)
Provides a next-business-day response for parts replacements from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. NDP is available in most major metropolitan areas worldwide and is available to the customer on business days 9×5 local time. For ICX switches, this support is required to provide next-business-day replacement of removable optics and LEDs not covered by the Ruckus Assurance Limited Lifetime Warranty.
Overview
Ruckus support services help improve performance and reduce downtime with fast, expert technical support and flexible hardware coverage on demand. Ruckus Support TAC experts are available 24 hours a day, 365 days a year. The Ruckus Support Portal provides access to our software downloads, knowledge library and self-help tools.
The Ruckus Diagnostic Dashboard (RDD) is available free of charge to all Ruckus Support customers. The RDD helps automate troubleshooting and enables proactive support.
Ruckus provides an extensive portfolio of online training and educational content free of charge. Instructor-led courses are also available.
Benefits
- Resolves issues faster by identifying errors sooner.
- Reduces risk by having access to technical experts and tools 24 hours, 365 days a year.
- Get replacements for defective parts with a variation of SLAs to meet your needs.
- Increase operational efficiency to make network managers, administrators and engineers more productive.
- Additional engagements tailored to specific customer needs are available.
Ruckus understands that each network is unique and requires a different level of technical support to meet the customer's business needs. Ruckus provides a single support contact for ICX switching products, regardless of the channel through which they were purchased. Organizations facing the challenges of maintaining large or complex network environments gain immediate access to Ruckus expertise and resources to accelerate problem resolution, increase uptime and improve overall efficiency.
Remote Technical Support (RMT)
Provides 24/7 access to the TAC, software updates and online self-service tools. RMT support is available worldwide and around the clock, including holidays. This is a good option for customers who are satisfied with the replacement parts coverage under the Ruckus Assurance Limited Lifetime Warranty.
Next-business-day Parts (NDP)
Provides a next-business-day response for parts replacements from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. NDP is available in most major metropolitan areas worldwide and is available to the customer on business days 9×5 local time. For ICX switches, this support is required to provide next-business-day replacement of removable optics and LEDs not covered by the Ruckus Assurance Limited Lifetime Warranty.
Overview
Ruckus support services help improve performance and reduce downtime with fast, expert technical support and flexible hardware coverage on demand. Ruckus Support TAC experts are available 24 hours a day, 365 days a year. The Ruckus Support Portal provides access to our software downloads, knowledge library and self-help tools.
The Ruckus Diagnostic Dashboard (RDD) is available free of charge to all Ruckus Support customers. The RDD helps automate troubleshooting and enables proactive support.
Ruckus provides an extensive portfolio of online training and educational content free of charge. Instructor-led courses are also available.
Benefits
- Resolves issues faster by identifying errors sooner.
- Reduces risk by having access to technical experts and tools 24 hours, 365 days a year.
- Get replacements for defective parts with a variation of SLAs to meet your needs.
- Increase operational efficiency to make network managers, administrators and engineers more productive.
- Additional engagements tailored to specific customer needs are available.
Scalable fixed form factor switches for next-generation IP networks
The RUCKUS ICX 7250 fixed form-factor switch series provides a simple, secure and scalable high-performance networking solution for today's most demanding network requirements.
In today's mobile-first world, the campus network has taken on a new role as a critical underlay for wireless traffic. Wireless network support is at the heart of the ICX family. The high PoE budgets and support for PoE+ and PoH will support the new generations of wireless APs, surveillance cameras, video displays and other devices in the years to come. All ICX switches offer 10 GbE uplinks at the entry level and 40 GbE and 100 GbE at the mid-range to eliminate bottlenecks between network layers and ensure a smooth user experience in high-density wireless environments.
Scalable fixed form factor switches for next-generation IP networks
The RUCKUS ICX 7250 fixed form-factor switch series provides a simple, secure and scalable high-performance networking solution for today's most demanding network requirements.
In today's mobile-first world, the campus network has taken on a new role as a critical underlay for wireless traffic. Wireless network support is at the heart of the ICX family. The high PoE budgets and support for PoE+ and PoH will support the new generations of wireless APs, surveillance cameras, video displays and other devices in the years to come. All ICX switches offer 10 GbE uplinks at the entry level and 40 GbE and 100 GbE at the mid-range to eliminate bottlenecks between network layers and ensure a smooth user experience in high-density wireless environments.
Scalable fixed form factor switches for next-generation IP networks
The RUCKUS ICX 7250 fixed form-factor switch series provides a simple, secure and scalable high-performance networking solution for today's most demanding network requirements.
In today's mobile-first world, the campus network has taken on a new role as a critical underlay for wireless traffic. Wireless network support is at the heart of the ICX family. The high PoE budgets and support for PoE+ and PoH will support the new generations of wireless APs, surveillance cameras, video displays and other devices in the years to come. All ICX switches offer 10 GbE uplinks at the entry level and 40 GbE and 100 GbE at the mid-range to eliminate bottlenecks between network layers and ensure a smooth user experience in high-density wireless environments.
Scalable fixed form factor switches for next-generation IP networks
The RUCKUS ICX 7250 fixed form-factor switch series provides a simple, secure and scalable high-performance networking solution for today's most demanding network requirements.
In today's mobile-first world, the campus network has taken on a new role as a critical underlay for wireless traffic. Wireless network support is at the heart of the ICX family. The high PoE budgets and support for PoE+ and PoH will support the new generations of wireless APs, surveillance cameras, video displays and other devices in the years to come. All ICX switches offer 10 GbE uplinks at the entry level and 40 GbE and 100 GbE at the mid-range to eliminate bottlenecks between network layers and ensure a smooth user experience in high-density wireless environments.
Scalable fixed form factor switches for next-generation IP networks
The RUCKUS ICX 7250 fixed form-factor switch series provides a simple, secure and scalable high-performance networking solution for today's most demanding network requirements.
In today's mobile-first world, the campus network has taken on a new role as a critical underlay for wireless traffic. Wireless network support is at the heart of the ICX family. The high PoE budgets and support for PoE+ and PoH will support the new generations of wireless APs, surveillance cameras, video displays and other devices in the years to come. All ICX switches offer 10 GbE uplinks at the entry level and 40 GbE and 100 GbE at the mid-range to eliminate bottlenecks between network layers and ensure a smooth user experience in high-density wireless environments.
Ruckus understands that each network is unique and requires a different level of technical support to meet the customer's business needs. Ruckus provides a single support contact for ICX switching products, regardless of the channel through which they were purchased. Organizations facing the challenges of maintaining large or complex network environments gain immediate access to Ruckus expertise and resources to accelerate problem resolution, increase uptime and improve overall efficiency.
Remote Technical Support (RMT)
Provides 24/7 access to the TAC, software updates and online self-service tools. RMT support is available worldwide and around the clock, including holidays. This is a good option for customers who are satisfied with the replacement parts coverage under the Ruckus Assurance Limited Lifetime Warranty.
Next-business-day Parts (NDP)
Provides a next-business-day response for parts replacements from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. NDP is available in most major metropolitan areas worldwide and is available to the customer on business days 9×5 local time. For ICX switches, this support is required to provide next-business-day replacement of removable optics and LEDs not covered by the Ruckus Assurance Limited Lifetime Warranty.
Overview
Ruckus support services help improve performance and reduce downtime with fast, expert technical support and flexible hardware coverage on demand. Ruckus Support TAC experts are available 24 hours a day, 365 days a year. The Ruckus Support Portal provides access to our software downloads, knowledge library and self-help tools.
The Ruckus Diagnostic Dashboard (RDD) is available free of charge to all Ruckus Support customers. The RDD helps automate troubleshooting and enables proactive support.
Ruckus provides an extensive portfolio of online training and educational content free of charge. Instructor-led courses are also available.
Benefits
- Resolves issues faster by identifying errors sooner.
- Reduces risk by having access to technical experts and tools 24 hours, 365 days a year.
- Get replacements for defective parts with a variation of SLAs to meet your needs.
- Increase operational efficiency to make network managers, administrators and engineers more productive.
- Additional engagements tailored to specific customer needs are available.
The Ruckus ICX 7450 Series stackable switches deliver the performance, flexibility and scalability required for enterprise access provisioning. They offer seamless interoperability with Ruckus wireless products to provide unified wired and wireless network access. In addition, Ruckus' multi-gigabit Ethernet technology over standard Ethernet cables provides the bandwidth speeds needed to optimise the performance of high-performance wireless access points and latest-generation edge devices.
Standard Ruckus ICX7450-24 Switch:
1 x USB Type A, 24 x 1000Base-T RJ-45, 1 x 1000Base-T RJ-45 management, 1 x mini-USB management
Additional port variant ICX7450-24 Switch:
Ruckus ICX7450-24P Switch: 1 x USB Type A, 1 x 1000Base-T RJ-45 management, 24 x 1000Base-T RJ-45 PoE+ - 30 W, 1 x mini-USB management
The Ruckus ICX 7450 Series stackable switches deliver the performance, flexibility and scalability required for enterprise access provisioning. They offer seamless interoperability with Ruckus wireless products to provide unified wired and wireless network access. In addition, Ruckus' multi-gigabit Ethernet technology over standard Ethernet cables provides the bandwidth speeds needed to optimise the performance of high-performance wireless access points and latest-generation edge devices.
Standard Ruckus ICX7450-24 Switch:
1 x USB Type A, 24 x 1000Base-T RJ-45, 1 x 1000Base-T RJ-45 management, 1 x mini-USB management
Additional port variant ICX7450-24 Switch:
Ruckus ICX7450-24P Switch: 1 x USB Type A, 1 x 1000Base-T RJ-45 management, 24 x 1000Base-T RJ-45 PoE+ - 30 W, 1 x mini-USB management
Standard Ruckus ICX7450-48 Switch:
1 x USB Type A, 1 x 1000Base-T RJ-45 management, 48 x 1000Base-T RJ-45, 1 x mini-USB management
Additional port variants ICX7450-48 Switch:
ICX 7450-48F Switch: 1 x USB Type A, 1 x 1000Base-T RJ-45 management, 1 x mini-USB management, 48 x Gigabit LAN SFP
ICX7450-48P Switch: 1 x USB Type A, 1 x 1000Base-T RJ-45 management, 48 x 1000Base-T RJ-45 PoE+ - 30 W, 1 x mini-USB management
Standard Ruckus ICX7450-48 Switch:
1 x USB Type A, 1 x 1000Base-T RJ-45 management, 48 x 1000Base-T RJ-45, 1 x mini-USB management
Additional port variants ICX7450-48 Switch:
ICX 7450-48F Switch: 1 x USB Type A, 1 x 1000Base-T RJ-45 management, 1 x mini-USB management, 48 x Gigabit LAN SFP
ICX7450-48P Switch: 1 x USB Type A, 1 x 1000Base-T RJ-45 management, 48 x 1000Base-T RJ-45 PoE+ - 30 W, 1 x mini-USB management
Standard Ruckus ICX7450-48 Switch:
1 x USB Type A, 1 x 1000Base-T RJ-45 management, 48 x 1000Base-T RJ-45, 1 x mini-USB management
Additional port variants ICX7450-48 Switch:
ICX 7450-48F Switch: 1 x USB Type A, 1 x 1000Base-T RJ-45 management, 1 x mini-USB management, 48 x Gigabit LAN SFP
ICX7450-48P Switch: 1 x USB Type A, 1 x 1000Base-T RJ-45 management, 48 x 1000Base-T RJ-45 PoE+ - 30 W, 1 x mini-USB management
Ruckus understands that each network is unique and requires a different level of technical support to meet the customer's business needs. Ruckus provides a single support contact for ICX switching products, regardless of the channel through which they were purchased. Organizations facing the challenges of maintaining large or complex network environments gain immediate access to Ruckus expertise and resources to accelerate problem resolution, increase uptime and improve overall efficiency.
Remote Technical Support (RMT)
Provides 24/7 access to the TAC, software updates and online self-service tools. RMT support is available worldwide and around the clock, including holidays. This is a good option for customers who are satisfied with the replacement parts coverage under the Ruckus Assurance Limited Lifetime Warranty.
Next-business-day Parts (NDP)
Provides a next-business-day response for parts replacements from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. NDP is available in most major metropolitan areas worldwide and is available to the customer on business days 9×5 local time. For ICX switches, this support is required to provide next-business-day replacement of removable optics and LEDs not covered by the Ruckus Assurance Limited Lifetime Warranty.
Overview
Ruckus support services help improve performance and reduce downtime with fast, expert technical support and flexible hardware coverage on demand. Ruckus Support TAC experts are available 24 hours a day, 365 days a year. The Ruckus Support Portal provides access to our software downloads, knowledge library and self-help tools.
The Ruckus Diagnostic Dashboard (RDD) is available free of charge to all Ruckus Support customers. The RDD helps automate troubleshooting and enables proactive support.
Ruckus provides an extensive portfolio of online training and educational content free of charge. Instructor-led courses are also available.
Benefits
- Resolves issues faster by identifying errors sooner.
- Reduces risk by having access to technical experts and tools 24 hours, 365 days a year.
- Get replacements for defective parts with a variation of SLAs to meet your needs.
- Increase operational efficiency to make network managers, administrators and engineers more productive.
- Additional engagements tailored to specific customer needs are available.
Ruckus understands that each network is unique and requires a different level of technical support to meet the customer's business needs. Ruckus provides a single support contact for ICX switching products, regardless of the channel through which they were purchased. Organizations facing the challenges of maintaining large or complex network environments gain immediate access to Ruckus expertise and resources to accelerate problem resolution, increase uptime and improve overall efficiency.
Remote Technical Support (RMT)
Provides 24/7 access to the TAC, software updates and online self-service tools. RMT support is available worldwide and around the clock, including holidays. This is a good option for customers who are satisfied with the replacement parts coverage under the Ruckus Assurance Limited Lifetime Warranty.
Next-business-day Parts (NDP)
Provides a next-business-day response for parts replacements from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. NDP is available in most major metropolitan areas worldwide and is available to the customer on business days 9×5 local time. For ICX switches, this support is required to provide next-business-day replacement of removable optics and LEDs not covered by the Ruckus Assurance Limited Lifetime Warranty.
Overview
Ruckus support services help improve performance and reduce downtime with fast, expert technical support and flexible hardware coverage on demand. Ruckus Support TAC experts are available 24 hours a day, 365 days a year. The Ruckus Support Portal provides access to our software downloads, knowledge library and self-help tools.
The Ruckus Diagnostic Dashboard (RDD) is available free of charge to all Ruckus Support customers. The RDD helps automate troubleshooting and enables proactive support.
Ruckus provides an extensive portfolio of online training and educational content free of charge. Instructor-led courses are also available.
Benefits
- Resolves issues faster by identifying errors sooner.
- Reduces risk by having access to technical experts and tools 24 hours, 365 days a year.
- Get replacements for defective parts with a variation of SLAs to meet your needs.
- Increase operational efficiency to make network managers, administrators and engineers more productive.
- Additional engagements tailored to specific customer needs are available.
The Ruckus ICX 7550 Series stackable switches deliver the performance, flexibility and scalability required for enterprise access provisioning. They offer seamless interoperability with Ruckus wireless products to provide unified wired and wireless network access. In addition, Ruckus' multi-gigabit Ethernet technology over standard Ethernet cables provides the bandwidth speeds needed to optimise the performance of high-performance wireless access points and latest-generation edge devices.
24 x 10/100/1000 Mbps ports, 2 x 40 Gbps ports uplink/stack QSFP+, expansion module slot
Additional port variants ICX7550-24 Switch:
ICX7550-24F:24 x 1/10 Gbps ports, 2 x 40/100 Gbps ports uplink/stack QSFP28, expansion module slot
ICX7550-24P: 24 x 10/100/1000 Mbps ports 802.3at POE+, 2 x 40 Gbps ports uplink/stack QSFP+, slot for expansion module, 24 x PoE ports 802.3at, up to 30 W per port, up to 1900 W PoE budget, continuous and fast boot PoE on all ports
ICX7550-24ZP: 12 x 100/1000 Mbps / 2.5 Gbps ports 802.3bt POE, 12 x 100/1000 Mbps /2.5/5/10 Gbps ports 802.3bt POE, 2 x 40/100 Gbps ports uplink/stank QSFP28, expansion module slot, 24 x PoE ports 802.3bt, up to 90 W per port, up to 1900 W PoE budget, permanent and Fast-Boot PoE on all ports
Ruckus understands that each network is unique and requires a different level of technical support to meet the customer's business needs. Ruckus provides a single support contact for ICX switching products, regardless of the channel through which they were purchased. Organizations facing the challenges of maintaining large or complex network environments gain immediate access to Ruckus expertise and resources to accelerate problem resolution, increase uptime and improve overall efficiency.
Remote Technical Support (RMT)
Provides 24/7 access to the TAC, software updates and online self-service tools. RMT support is available worldwide and around the clock, including holidays. This is a good option for customers who are satisfied with the replacement parts coverage under the Ruckus Assurance Limited Lifetime Warranty.
Next-business-day Parts (NDP)
Provides a next-business-day response for parts replacements from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. NDP is available in most major metropolitan areas worldwide and is available to the customer on business days 9×5 local time. For ICX switches, this support is required to provide next-business-day replacement of removable optics and LEDs not covered by the Ruckus Assurance Limited Lifetime Warranty.
Overview
Ruckus support services help improve performance and reduce downtime with fast, expert technical support and flexible hardware coverage on demand. Ruckus Support TAC experts are available 24 hours a day, 365 days a year. The Ruckus Support Portal provides access to our software downloads, knowledge library and self-help tools.
The Ruckus Diagnostic Dashboard (RDD) is available free of charge to all Ruckus Support customers. The RDD helps automate troubleshooting and enables proactive support.
Ruckus provides an extensive portfolio of online training and educational content free of charge. Instructor-led courses are also available.
Benefits
- Resolves issues faster by identifying errors sooner.
- Reduces risk by having access to technical experts and tools 24 hours, 365 days a year.
- Get replacements for defective parts with a variation of SLAs to meet your needs.
- Increase operational efficiency to make network managers, administrators and engineers more productive.
- Additional engagements tailored to specific customer needs are available.
The Ruckus ICX 7550 Series stackable switches deliver the performance, flexibility and scalability required for enterprise access provisioning. They offer seamless interoperability with Ruckus wireless products to provide unified wired and wireless network access. In addition, Ruckus' multi-gigabit Ethernet technology over standard Ethernet cables provides the bandwidth speeds needed to optimise the performance of high-performance wireless access points and latest-generation edge devices.
ICX7650-48F: 24 x 100/1000 Mbps SFP Ports, 24 x 1000 Mbps / 10 Gbps SFP+ Ports, can stack on 4x40G or 2x100G rear facing QSFP Ports, auch verwendbar als 2x40G oder 2x100G, Uplinks bei eigenständiger Switch, ein Slot für 1x100G oder 2x40G oder 4x10G front facing module, 2 x hot-swappable load sharing power supplies and 2 x hot- swappable fan assemblies with reversible airflow options
ICX7650-48P: 48 x 10/100/1000 Mbps RJ-45 Ports with 40 supporting PoE+ und 8 supporting PoE+, UPoE and PoH, can stack on 4x40G or 2x100G rear facing QSFP Ports, auch verwendbar als 2x40G Uplinks bei eigenständiger Switch, ein Slot für 2x40G oder 4x10G front facing module, up to 1500W PoE budget, 2 x hot-swappable load sharing power supplies and 2 x hot-swappable fan assemblies with reversible airflow options
ICX7650-48ZP: 24 x 10/100/1000 Mbps RJ-45 PoE+ Ports, 24 x 100/1000 Mbps 2,5/5/10 Gbps RJ-45 PoE+/PoH/UPoE Ports, can stack on 4x40G oder 2x100G rear facing QSFP Ports, auch verwendbar als 2x40G oder 2x100G, Uplinks bei eigenständiger Switch, ein Slot für 1x100G oder 2x40G oder 4x10G front facing module, up to 1500W PoE budget, 2 x hot-swappable load sharing power supplies and 2 x hot-swappable fan assemblies with reversible airflow options
The Ruckus ICX 7550 Series stackable switches deliver the performance, flexibility and scalability required for enterprise access provisioning. They offer seamless interoperability with Ruckus wireless products to provide unified wired and wireless network access. In addition, Ruckus' multi-gigabit Ethernet technology over standard Ethernet cables provides the bandwidth speeds needed to optimise the performance of high-performance wireless access points and latest-generation edge devices.
ICX7650-48F: 24 x 100/1000 Mbps SFP Ports, 24 x 1000 Mbps / 10 Gbps SFP+ Ports, can stack on 4x40G or 2x100G rear facing QSFP Ports, auch verwendbar als 2x40G oder 2x100G, Uplinks bei eigenständiger Switch, ein Slot für 1x100G oder 2x40G oder 4x10G front facing module, 2 x hot-swappable load sharing power supplies and 2 x hot- swappable fan assemblies with reversible airflow options
ICX7650-48P: 48 x 10/100/1000 Mbps RJ-45 Ports with 40 supporting PoE+ und 8 supporting PoE+, UPoE and PoH, can stack on 4x40G or 2x100G rear facing QSFP Ports, auch verwendbar als 2x40G Uplinks bei eigenständiger Switch, ein Slot für 2x40G oder 4x10G front facing module, up to 1500W PoE budget, 2 x hot-swappable load sharing power supplies and 2 x hot-swappable fan assemblies with reversible airflow options
ICX7650-48ZP: 24 x 10/100/1000 Mbps RJ-45 PoE+ Ports, 24 x 100/1000 Mbps 2,5/5/10 Gbps RJ-45 PoE+/PoH/UPoE Ports, can stack on 4x40G oder 2x100G rear facing QSFP Ports, auch verwendbar als 2x40G oder 2x100G, Uplinks bei eigenständiger Switch, ein Slot für 1x100G oder 2x40G oder 4x10G front facing module, up to 1500W PoE budget, 2 x hot-swappable load sharing power supplies and 2 x hot-swappable fan assemblies with reversible airflow options
The Ruckus ICX 7550 Series stackable switches deliver the performance, flexibility and scalability required for enterprise access provisioning. They offer seamless interoperability with Ruckus wireless products to provide unified wired and wireless network access. In addition, Ruckus' multi-gigabit Ethernet technology over standard Ethernet cables provides the bandwidth speeds needed to optimise the performance of high-performance wireless access points and latest-generation edge devices.
ICX7650-48F: 24 x 100/1000 Mbps SFP Ports, 24 x 1000 Mbps / 10 Gbps SFP+ Ports, can stack on 4x40G or 2x100G rear facing QSFP Ports, auch verwendbar als 2x40G oder 2x100G, Uplinks bei eigenständiger Switch, ein Slot für 1x100G oder 2x40G oder 4x10G front facing module, 2 x hot-swappable load sharing power supplies and 2 x hot- swappable fan assemblies with reversible airflow options
ICX7650-48P: 48 x 10/100/1000 Mbps RJ-45 Ports with 40 supporting PoE+ und 8 supporting PoE+, UPoE and PoH, can stack on 4x40G or 2x100G rear facing QSFP Ports, auch verwendbar als 2x40G Uplinks bei eigenständiger Switch, ein Slot für 2x40G oder 4x10G front facing module, up to 1500W PoE budget, 2 x hot-swappable load sharing power supplies and 2 x hot-swappable fan assemblies with reversible airflow options
ICX7650-48ZP: 24 x 10/100/1000 Mbps RJ-45 PoE+ Ports, 24 x 100/1000 Mbps 2,5/5/10 Gbps RJ-45 PoE+/PoH/UPoE Ports, can stack on 4x40G oder 2x100G rear facing QSFP Ports, auch verwendbar als 2x40G oder 2x100G, Uplinks bei eigenständiger Switch, ein Slot für 1x100G oder 2x40G oder 4x10G front facing module, up to 1500W PoE budget, 2 x hot-swappable load sharing power supplies and 2 x hot-swappable fan assemblies with reversible airflow options
Ruckus understands that each network is unique and requires a different level of technical support to meet the customer's business needs. Ruckus provides a single support contact for ICX switching products, regardless of the channel through which they were purchased. Organizations facing the challenges of maintaining large or complex network environments gain immediate access to Ruckus expertise and resources to accelerate problem resolution, increase uptime and improve overall efficiency.
Remote Technical Support (RMT)
Provides 24/7 access to the TAC, software updates and online self-service tools. RMT support is available worldwide and around the clock, including holidays. This is a good option for customers who are satisfied with the replacement parts coverage under the Ruckus Assurance Limited Lifetime Warranty.
Next-business-day Parts (NDP)
Provides a next-business-day response for parts replacements from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. NDP is available in most major metropolitan areas worldwide and is available to the customer on business days 9×5 local time. For ICX switches, this support is required to provide next-business-day replacement of removable optics and LEDs not covered by the Ruckus Assurance Limited Lifetime Warranty.
Overview
Ruckus support services help improve performance and reduce downtime with fast, expert technical support and flexible hardware coverage on demand. Ruckus Support TAC experts are available 24 hours a day, 365 days a year. The Ruckus Support Portal provides access to our software downloads, knowledge library and self-help tools.
The Ruckus Diagnostic Dashboard (RDD) is available free of charge to all Ruckus Support customers. The RDD helps automate troubleshooting and enables proactive support.
Ruckus provides an extensive portfolio of online training and educational content free of charge. Instructor-led courses are also available.
Benefits
- Resolves issues faster by identifying errors sooner.
- Reduces risk by having access to technical experts and tools 24 hours, 365 days a year.
- Get replacements for defective parts with a variation of SLAs to meet your needs.
- Increase operational efficiency to make network managers, administrators and engineers more productive.
- Additional engagements tailored to specific customer needs are available.