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The managed services of EnBITCon at a glance
Get a direct overview of our managed services for your company here.
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. FortiCare Premium is therefore suitable for devices that require a 24x7x365 response within one hour for both critical and non-critical issues.
With FortiCare Premium Support, you get world-class vendor support for your Fortinet solutions. An ongoing FortiCare license allows you to install firmware updates for your Fortinet appliance directly from the device. Fortinet provides technical support and return merchandise (RMA) services on an appliance-by-appliance basis with FortiCare for 24x7 support and timely problem resolution. FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve diverse cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance based on your business needs.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of the respective licenses can be found in the table below.
FortiCare Essential
FortiCare Essentials is the base-level service, which is specifically suited for units that require only a limited amount of support and can accept one business day response time for both critical and non-critical issues. This service is available only for FortiGate models 8x and below and for lower-end FortiWifi units.
FortiCare Elite
FortiCare Elite Services offers extended service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the solution. This option also provides extended End-of-Engineering Support (EoEs) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single, unified view of device and security health.
| FortiCare Included Features | Per-device Service Optionen | ||
|---|---|---|---|
| FortiCare | FortiCare | FortiCare | |
| Hardware replacement (RMA) | Return and replacement only | Extended replacement (PRMA available) | Extended replacement (PRMA available) |
| Web Support | ✓ | ✓ | ✓ |
| Telephone Support | - | ✓ | ✓ |
| Firmware Updates | ✓ | ✓ | ✓ |
| Asset Management Portal | ✓ | ✓ | ✓ |
| Response time (critical issue) | Next business day | One hour | 15 minutes |
| Response time (non critical issue) | Next business day | Next business day | 2 hours |
| Extended End-of-Engineering-Support (E-EoES) for Long Term Supported Firmware (LTS about 18 months) | - | - | ✓ |
| Portal for device insights and monitoring | - | - | ✓ |
The FortiGate 70G POE and FortiGate Wifi 70G POE are compact Next-Generation Firewalls, specifically designed for the requirements of medium-sized businesses and branch offices. They combine modern network security, SD-WAN functionality, and integrated PoE support in a space-saving device with a fanless design – reliable, energy-efficient, and low-maintenance.
Both models are controlled by the proven FortiOS operating system and are fully integrated into the Fortinet Security Fabric. This provides comprehensive, AI-powered protection against cyber threats, centralized management, and deep network transparency – ideal for companies that need a unified and scalable security architecture.
The FortiGate 70G POE is equipped with four PoE-enabled Ethernet ports and is ideally suited for directly connecting access points, IP cameras, or VoIP phones. For organizations with wireless network requirements, the FortiGate Wifi 70G POE additionally offers integrated Wi-Fi 6 (802.11ax) for high WLAN performance and simple deployment without external access points.
Key Features:
-
Next-Generation Firewall with SD-WAN acceleration via Fortinet ASIC
-
Support for FortiGuard Security Services (e.g., Web filtering, IPS, Antivirus)
-
Integrated PoE ports for direct powering of network devices
-
Full support for Wi-Fi 6 on the WIFI model
-
Central management via FortiManager or FortiCloud
The FortiGate 70G models offer a future-proof solution for organizations that require powerful network security and flexibility in infrastructure expansion – all without compromises in performance or usability.
The FortiGate 70G POE and FortiGate Wifi 70G POE are compact Next-Generation Firewalls, specifically designed for the requirements of medium-sized businesses and branch offices. They combine modern network security, SD-WAN functionality, and integrated PoE support in a space-saving device with a fanless design – reliable, energy-efficient, and low-maintenance.
Both models are controlled by the proven FortiOS operating system and are fully integrated into the Fortinet Security Fabric. This provides comprehensive, AI-powered protection against cyber threats, centralized management, and deep network transparency – ideal for companies that need a unified and scalable security architecture.
The FortiGate 70G POE is equipped with four PoE-enabled Ethernet ports and is ideally suited for directly connecting access points, IP cameras, or VoIP phones. For organizations with wireless network requirements, the FortiGate Wifi 70G POE additionally offers integrated Wi-Fi 6 (802.11ax) for high WLAN performance and simple deployment without external access points.
Key Features:
-
Next-Generation Firewall with SD-WAN acceleration via Fortinet ASIC
-
Support for FortiGuard Security Services (e.g., Web filtering, IPS, Antivirus)
-
Integrated PoE ports for direct powering of network devices
-
Full support for Wi-Fi 6 on the WIFI model
-
Central management via FortiManager or FortiCloud
The FortiGate 70G models offer a future-proof solution for organizations that require powerful network security and flexibility in infrastructure expansion – all without compromises in performance or usability.
The FortiGate 70G POE and FortiGate Wifi 70G POE are compact Next-Generation Firewalls, specifically designed for the requirements of medium-sized businesses and branch offices. They combine modern network security, SD-WAN functionality, and integrated PoE support in a space-saving device with a fanless design – reliable, energy-efficient, and low-maintenance.
Both models are controlled by the proven FortiOS operating system and are fully integrated into the Fortinet Security Fabric. This provides comprehensive, AI-powered protection against cyber threats, centralized management, and deep network transparency – ideal for companies that need a unified and scalable security architecture.
The FortiGate 70G POE is equipped with four PoE-enabled Ethernet ports and is ideally suited for directly connecting access points, IP cameras, or VoIP phones. For organizations with wireless network requirements, the FortiGate Wifi 70G POE additionally offers integrated Wi-Fi 6 (802.11ax) for high WLAN performance and simple deployment without external access points.
Key Features:
-
Next-Generation Firewall with SD-WAN acceleration via Fortinet ASIC
-
Support for FortiGuard Security Services (e.g., Web filtering, IPS, Antivirus)
-
Integrated PoE ports for direct powering of network devices
-
Full support for Wi-Fi 6 on the WIFI model
-
Central management via FortiManager or FortiCloud
The FortiGate 70G models offer a future-proof solution for organizations that require powerful network security and flexibility in infrastructure expansion – all without compromises in performance or usability.
The FortiGate/FortiWifi 70G series integrates firewalling, SD-WAN and security functions in a single device. This makes it ideal for building secure networks in distributed enterprise locations and transforming WAN architectures of any size. The 70G Series is powered by FortiOS, the industry's first converged network and security operating system. This convergence enables organisations to efficiently and optimally secure today's dynamic digital infrastructures.
As a core component of the Fortinet Security Fabric platform, the FortiGate Next-Generation Firewall (NGFW) works seamlessly with FortiGuard AI-powered security services to deliver real-time, coordinated, automated and end-to-end threat protection solutions.
The 70G family is based on the patented SD-WAN ASIC, which offers unrivalled performance at lower cost and reduced power consumption compared to traditional CPUs. This application-specific design and the integrated multi-core processor further accelerate the convergence of network and security functions in the 70G family to optimise secure connections and ensure a robust user experience at remote sites.
The FortiGate/FortiWifi 70G series integrates firewalling, SD-WAN and security functions in a single device. This makes it ideal for building secure networks in distributed enterprise locations and transforming WAN architectures of any size. The 70G Series is powered by FortiOS, the industry's first converged network and security operating system. This convergence enables organisations to efficiently and optimally secure today's dynamic digital infrastructures.
As a core component of the Fortinet Security Fabric platform, the FortiGate Next-Generation Firewall (NGFW) works seamlessly with FortiGuard AI-powered security services to deliver real-time, coordinated, automated and end-to-end threat protection solutions.
The 70G family is based on the patented SD-WAN ASIC, which offers unrivalled performance at lower cost and reduced power consumption compared to traditional CPUs. This application-specific design and the integrated multi-core processor further accelerate the convergence of network and security functions in the 70G family to optimise secure connections and ensure a robust user experience at remote sites.
The FortiGate/FortiWifi 70G series integrates firewalling, SD-WAN and security functions in a single device. This makes it ideal for building secure networks in distributed enterprise locations and transforming WAN architectures of any size. The 70G Series is powered by FortiOS, the industry's first converged network and security operating system. This convergence enables organisations to efficiently and optimally secure today's dynamic digital infrastructures.
As a core component of the Fortinet Security Fabric platform, the FortiGate Next-Generation Firewall (NGFW) works seamlessly with FortiGuard AI-powered security services to deliver real-time, coordinated, automated and end-to-end threat protection solutions.
The 70G family is based on the patented SD-WAN ASIC, which offers unrivalled performance at lower cost and reduced power consumption compared to traditional CPUs. This application-specific design and the integrated multi-core processor further accelerate the convergence of network and security functions in the 70G family to optimise secure connections and ensure a robust user experience at remote sites.
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. FortiCare Premium is therefore suitable for devices that require a 24x7x365 response within one hour for both critical and non-critical issues.
With FortiCare Premium Support, you get world-class vendor support for your Fortinet solutions. An ongoing FortiCare license allows you to install firmware updates for your Fortinet appliance directly from the device. Fortinet provides technical support and return merchandise (RMA) services on an appliance-by-appliance basis with FortiCare for 24x7 support and timely problem resolution. FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve diverse cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance based on your business needs.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of the respective licenses can be found in the table below.
FortiCare Essential
FortiCare Essentials is the base-level service, which is specifically suited for units that require only a limited amount of support and can accept one business day response time for both critical and non-critical issues. This service is available only for FortiGate models 8x and below and for lower-end FortiWifi units.
FortiCare Elite
FortiCare Elite Services offers extended service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the solution. This option also provides extended End-of-Engineering Support (EoEs) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single, unified view of device and security health.
| FortiCare Included Features | Per-device Service Optionen | ||
|---|---|---|---|
| FortiCare | FortiCare | FortiCare | |
| Hardware replacement (RMA) | Return and replacement only | Extended replacement (PRMA available) | Extended replacement (PRMA available) |
| Web Support | ✓ | ✓ | ✓ |
| Telephone Support | - | ✓ | ✓ |
| Firmware Updates | ✓ | ✓ | ✓ |
| Asset Management Portal | ✓ | ✓ | ✓ |
| Response time (critical issue) | Next business day | One hour | 15 minutes |
| Response time (non critical issue) | Next business day | Next business day | 2 hours |
| Extended End-of-Engineering-Support (E-EoES) for Long Term Supported Firmware (LTS about 18 months) | - | - | ✓ |
| Portal for device insights and monitoring | - | - | ✓ |
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. FortiCare Premium is therefore suitable for devices that require a 24x7x365 response within one hour for both critical and non-critical issues.
With FortiCare Premium Support, you get world-class vendor support for your Fortinet solutions. An ongoing FortiCare license allows you to install firmware updates for your Fortinet appliance directly from the device. Fortinet provides technical support and return merchandise (RMA) services on an appliance-by-appliance basis with FortiCare for 24x7 support and timely problem resolution. FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve diverse cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance based on your business needs.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of the respective licenses can be found in the table below.
FortiCare Essential
FortiCare Essentials is the base-level service, which is specifically suited for units that require only a limited amount of support and can accept one business day response time for both critical and non-critical issues. This service is available only for FortiGate models 8x and below and for lower-end FortiWifi units.
FortiCare Elite
FortiCare Elite Services offers extended service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the solution. This option also provides extended End-of-Engineering Support (EoEs) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single, unified view of device and security health.
| FortiCare Included Features | Per-device Service Optionen | ||
|---|---|---|---|
| FortiCare | FortiCare | FortiCare | |
| Hardware replacement (RMA) | Return and replacement only | Extended replacement (PRMA available) | Extended replacement (PRMA available) |
| Web Support | ✓ | ✓ | ✓ |
| Telephone Support | - | ✓ | ✓ |
| Firmware Updates | ✓ | ✓ | ✓ |
| Asset Management Portal | ✓ | ✓ | ✓ |
| Response time (critical issue) | Next business day | One hour | 15 minutes |
| Response time (non critical issue) | Next business day | Next business day | 2 hours |
| Extended End-of-Engineering-Support (E-EoES) for Long Term Supported Firmware (LTS about 18 months) | - | - | ✓ |
| Portal for device insights and monitoring | - | - | ✓ |
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. FortiCare Premium is therefore suitable for devices that require a 24x7x365 response within one hour for both critical and non-critical issues.
With FortiCare Premium Support, you get world-class vendor support for your Fortinet solutions. An ongoing FortiCare license allows you to install firmware updates for your Fortinet appliance directly from the device. Fortinet provides technical support and return merchandise (RMA) services on an appliance-by-appliance basis with FortiCare for 24x7 support and timely problem resolution. FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve diverse cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance based on your business needs.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of the respective licenses can be found in the table below.
FortiCare Essential
FortiCare Essentials is the base-level service, which is specifically suited for units that require only a limited amount of support and can accept one business day response time for both critical and non-critical issues. This service is available only for FortiGate models 8x and below and for lower-end FortiWifi units.
FortiCare Elite
FortiCare Elite Services offers extended service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the solution. This option also provides extended End-of-Engineering Support (EoEs) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single, unified view of device and security health.
| FortiCare Included Features | Per-device Service Optionen | ||
|---|---|---|---|
| FortiCare | FortiCare | FortiCare | |
| Hardware replacement (RMA) | Return and replacement only | Extended replacement (PRMA available) | Extended replacement (PRMA available) |
| Web Support | ✓ | ✓ | ✓ |
| Telephone Support | - | ✓ | ✓ |
| Firmware Updates | ✓ | ✓ | ✓ |
| Asset Management Portal | ✓ | ✓ | ✓ |
| Response time (critical issue) | Next business day | One hour | 15 minutes |
| Response time (non critical issue) | Next business day | Next business day | 2 hours |
| Extended End-of-Engineering-Support (E-EoES) for Long Term Supported Firmware (LTS about 18 months) | - | - | ✓ |
| Portal for device insights and monitoring | - | - | ✓ |