Fortinet FortiAP End of Sale/Life
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. FortiCare Premium is therefore suitable for devices that require a 24x7x365 response within one hour for both critical and non-critical issues.
With FortiCare Premium Support, you get world-class vendor support for your Fortinet solutions. An ongoing FortiCare license allows you to install firmware updates for your Fortinet appliance directly from the device. Fortinet provides technical support and return merchandise (RMA) services on an appliance-by-appliance basis with FortiCare for 24x7 support and timely problem resolution. FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve diverse cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance based on your business needs.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of the respective licenses can be found in the table below.
FortiCare Essential
FortiCare Essentials is the base-level service, which is specifically suited for units that require only a limited amount of support and can accept one business day response time for both critical and non-critical issues. This service is available only for FortiGate models 8x and below and for lower-end FortiWifi units.
FortiCare Elite
FortiCare Elite Services offers extended service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the solution. This option also provides extended End-of-Engineering Support (EoEs) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single, unified view of device and security health.
FortiCare Included Features | Per-device Service Optionen | ||
---|---|---|---|
FortiCare | FortiCare | FortiCare | |
Hardware replacement (RMA) | Return and replacement only | Extended replacement (PRMA available) | Extended replacement (PRMA available) |
Web Support | ✓ | ✓ | ✓ |
Telephone Support | - | ✓ | ✓ |
Firmware Updates | ✓ | ✓ | ✓ |
Asset Management Portal | ✓ | ✓ | ✓ |
Response time (critical issue) | Next business day | One hour | 15 minutes |
Response time (non critical issue) | Next business day | Next business day | 2 hours |
Extended End-of-Engineering-Support (E-EoES) for Long Term Supported Firmware (LTS about 18 months) | - | - | ✓ |
Portal for device insights and monitoring | - | - | ✓ |
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. FortiCare Premium is therefore suitable for devices that require a 24x7x365 response within one hour for both critical and non-critical issues.
With FortiCare Premium Support, you get world-class vendor support for your Fortinet solutions. An ongoing FortiCare license allows you to install firmware updates for your Fortinet appliance directly from the device. Fortinet provides technical support and return merchandise (RMA) services on an appliance-by-appliance basis with FortiCare for 24x7 support and timely problem resolution. FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve diverse cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance based on your business needs.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of the respective licenses can be found in the table below.
FortiCare Essential
FortiCare Essentials is the base-level service, which is specifically suited for units that require only a limited amount of support and can accept one business day response time for both critical and non-critical issues. This service is available only for FortiGate models 8x and below and for lower-end FortiWifi units.
FortiCare Elite
FortiCare Elite Services offers extended service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the solution. This option also provides extended End-of-Engineering Support (EoEs) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single, unified view of device and security health.
FortiCare Included Features | Per-device Service Optionen | ||
---|---|---|---|
FortiCare | FortiCare | FortiCare | |
Hardware replacement (RMA) | Return and replacement only | Extended replacement (PRMA available) | Extended replacement (PRMA available) |
Web Support | ✓ | ✓ | ✓ |
Telephone Support | - | ✓ | ✓ |
Firmware Updates | ✓ | ✓ | ✓ |
Asset Management Portal | ✓ | ✓ | ✓ |
Response time (critical issue) | Next business day | One hour | 15 minutes |
Response time (non critical issue) | Next business day | Next business day | 2 hours |
Extended End-of-Engineering-Support (E-EoES) for Long Term Supported Firmware (LTS about 18 months) | - | - | ✓ |
Portal for device insights and monitoring | - | - | ✓ |
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. Therefore, FortiCare Premium is suitable for devices that require a response within one hour for both critical and non-critical issues 24x7x365.
With FortiCare Premium Support, you receive first-class manufacturer support for your Fortinet solutions. An active FortiCare license allows you to install firmware updates for your Fortinet appliance directly via the device. Fortinet offers technical support and RMA services (Return Merchandise Authorization) based on devices for 24/7 support and prompt problem resolution. The FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve various cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance according to your business requirements.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of each license are listed in the following table.
FortiCare Elite
FortiCare Elite services offer advanced service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the resolution process. This option also includes extended End-of-Engineering-Support (EoEs) for 18 months for added flexibility, and access to the new FortiCare Elite portal. This intuitive portal provides a unified view of device and security status.
FortiCare Included Features | Per-device Service Options | |
---|---|---|
FortiCare | FortiCare | |
Hardware Replacement (RMA) | Extended Replacement (PRMA available) | Extended Replacement (PRMA available) |
Web Support | ✓ | ✓ |
Phone Support | ✓ | ✓ |
Firmware Updates | ✓ | ✓ |
Asset Management Portal | ✓ | ✓ |
Response Time (critical issue) | One Hour | 15 Minutes |
Response Time (non-critical issue) | Next Business Day | 2 Business Hours |
Extended End-of-Engineering Support (E-EoES) for Long Term Supported Firmware (LTS of 18 months) | - | ✓ |
Device Insights and Monitoring Portal | - | ✓ |
The FAP-S311C equips your IT infrastructure with 802.11ac Wave 1 technology and offers flexible management options in the FortiCloud or in interaction with FortiGate. The S311C provides you with a single dual-band radio system designed for low densities (such as remote sites). The unit has internal antennas.
The FortiAP-S421E offers your IT infrastructure high-density 802.11ac Wave 2 technology and is therefore ideally suited for use in the enterprise sector. The APS421E is used in open-plan offices or classrooms, for example. The APS421E supports MU-MIMO and is capable of a power throughput of up to 1.733 GHz when operating 3 devices simultaneously. The device has internal antennas.
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. Therefore, FortiCare Premium is suitable for devices that require a response within one hour for both critical and non-critical issues 24x7x365.
With FortiCare Premium Support, you receive first-class manufacturer support for your Fortinet solutions. An active FortiCare license allows you to install firmware updates for your Fortinet appliance directly via the device. Fortinet offers technical support and RMA services (Return Merchandise Authorization) based on devices for 24/7 support and prompt problem resolution. The FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve various cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance according to your business requirements.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of each license are listed in the following table.
FortiCare Elite
FortiCare Elite services offer advanced service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the resolution process. This option also includes extended End-of-Engineering-Support (EoEs) for 18 months for added flexibility, and access to the new FortiCare Elite portal. This intuitive portal provides a unified view of device and security status.
FortiCare Included Features | Per-device Service Options | |
---|---|---|
FortiCare | FortiCare | |
Hardware Replacement (RMA) | Extended Replacement (PRMA available) | Extended Replacement (PRMA available) |
Web Support | ✓ | ✓ |
Phone Support | ✓ | ✓ |
Firmware Updates | ✓ | ✓ |
Asset Management Portal | ✓ | ✓ |
Response Time (critical issue) | One Hour | 15 Minutes |
Response Time (non-critical issue) | Next Business Day | 2 Business Hours |
Extended End-of-Engineering Support (E-EoES) for Long Term Supported Firmware (LTS of 18 months) | - | ✓ |
Device Insights and Monitoring Portal | - | ✓ |
The FortiAP-423E offers your IT infrastructure high-density 802.11ac Wave 2 technology and is therefore ideally suited for use in the enterprise sector. The APS423E is used in open-plan offices or classrooms, for example. The APS423E supports MU-MIMO and is capable of a power throughput of up to 1.733 GHz when operating 3 devices simultaneously. The unit has external antennas.
Signal strength of the FortiAP 423E in different scenarios (ceiling mounted)
***These graphics show the propagation of the signal strength within the framework of standardised attenuation values for walls and sources of interference according to the respective material properties. Deviations in signal propagation are possible depending on the building material.
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. Therefore, FortiCare Premium is suitable for devices that require a response within one hour for both critical and non-critical issues 24x7x365.
With FortiCare Premium Support, you receive first-class manufacturer support for your Fortinet solutions. An active FortiCare license allows you to install firmware updates for your Fortinet appliance directly via the device. Fortinet offers technical support and RMA services (Return Merchandise Authorization) based on devices for 24/7 support and prompt problem resolution. The FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve various cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance according to your business requirements.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of each license are listed in the following table.
FortiCare Elite
FortiCare Elite services offer advanced service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the resolution process. This option also includes extended End-of-Engineering-Support (EoEs) for 18 months for added flexibility, and access to the new FortiCare Elite portal. This intuitive portal provides a unified view of device and security status.
FortiCare Included Features | Per-device Service Options | |
---|---|---|
FortiCare | FortiCare | |
Hardware Replacement (RMA) | Extended Replacement (PRMA available) | Extended Replacement (PRMA available) |
Web Support | ✓ | ✓ |
Phone Support | ✓ | ✓ |
Firmware Updates | ✓ | ✓ |
Asset Management Portal | ✓ | ✓ |
Response Time (critical issue) | One Hour | 15 Minutes |
Response Time (non-critical issue) | Next Business Day | 2 Business Hours |
Extended End-of-Engineering Support (E-EoES) for Long Term Supported Firmware (LTS of 18 months) | - | ✓ |
Device Insights and Monitoring Portal | - | ✓ |
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. Therefore, FortiCare Premium is suitable for devices that require a response within one hour for both critical and non-critical issues 24x7x365.
With FortiCare Premium Support, you receive first-class manufacturer support for your Fortinet solutions. An active FortiCare license allows you to install firmware updates for your Fortinet appliance directly via the device. Fortinet offers technical support and RMA services (Return Merchandise Authorization) based on devices for 24/7 support and prompt problem resolution. The FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve various cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance according to your business requirements.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of each license are listed in the following table.
FortiCare Elite
FortiCare Elite services offer advanced service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the resolution process. This option also includes extended End-of-Engineering-Support (EoEs) for 18 months for added flexibility, and access to the new FortiCare Elite portal. This intuitive portal provides a unified view of device and security status.
FortiCare Included Features | Per-device Service Options | |
---|---|---|
FortiCare | FortiCare | |
Hardware Replacement (RMA) | Extended Replacement (PRMA available) | Extended Replacement (PRMA available) |
Web Support | ✓ | ✓ |
Phone Support | ✓ | ✓ |
Firmware Updates | ✓ | ✓ |
Asset Management Portal | ✓ | ✓ |
Response Time (critical issue) | One Hour | 15 Minutes |
Response Time (non-critical issue) | Next Business Day | 2 Business Hours |
Extended End-of-Engineering Support (E-EoES) for Long Term Supported Firmware (LTS of 18 months) | - | ✓ |
Device Insights and Monitoring Portal | - | ✓ |
The FortiAP 222E is a high-performance dual-band 2x2 MIMO 802.11ac technology AP that supports a channel width of 80 MHz. This can achieve a 280% throughput improvement over 802.11n. Its rugged IP67 housing and extended temperature range design make this AP suitable for use in harsh environments such as oil platforms, utility stations or stadiums. The N-type antenna connections also make this AP suitable for use with high-quality external antennas for remote and mission-critical bridges for network deployment.
FortiAP access points are managed free of charge and centrally via the integrated WLAN controller of any FortiGate security appliance or via the FortiAP Cloud deployment and management portal, which is also free of charge. By integrating wireless controller functionality with the market-leading FortiGate appliance, these APs are perfect for protecting your LAN edge from campus to branch offices. Fortinet's Security Fabric enables easy management of wired and wireless security from a single glass management console, protecting your network from the latest security threats.
- Unified Management
The unified management console simplifies operations and provides consistency for effective policy enforcement and compliance. - Advanced Security Protection
Wireless LAN security from the network security leader. Built-in firewall, IPS, application control and web filtering protect the WLAN from the latest security threats. - Integrated Wi-Fi Security
Protects the network from advanced wireless threats and meets PCI DSS compliance. - Deployment
FortiAPs enable a versatile choice of installation topologies with options to suit any business.
Highlights
Fortinet access points are designed for a wide range of deployments, from branch offices to medium to large offices, schools, universities, hospitals, hotels and large retail shops. The access points can serve such a wide range of applications because they can be managed by any of Fortinet's control and management offerings: FortiGate, FortiWLC and FortiAP Cloud.
- Small/Medium Business
Retailers can streamline in-store WLAN deployment by combining Universal APs and FortiAP Cloud Management. Combined with FortiDeploy for zero-touch deployment, this provides a cost-effective solution for retail IT. - Education
The education sector is at increasing risk from cyber-attacks. This, combined with the requirements to protect minors from inappropriate materials, can make the use of WLAN challenging. A Secure Wireless Controller (FortiGate) ensures secure student access to learning resources, while FortiGuard services provide cybersecurity protection. - Healthcare
Patient safety is a top priority. Fortinet APs enable hospitals to improve patient safety by enabling vital applications such as telemetry that require low bandwidth but exceptionally high reliability. The dedicated wireless controller (integrated WLAN controller of each FortiGate security appliance) connected to the access points ensures that patient safety is paramount while providing improved performance for wireless-enabled medical devices.
Signal strength of the FortiAP 222E in different scenarios (wall-mounted)
***These graphics show the propagation of the signal strength within the framework of standardised attenuation values for walls and sources of interference according to the respective material properties. Deviations in signal propagation are possible depending on the building material.
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. Therefore, FortiCare Premium is suitable for devices that require a response within one hour for both critical and non-critical issues 24x7x365.
With FortiCare Premium Support, you receive first-class manufacturer support for your Fortinet solutions. An active FortiCare license allows you to install firmware updates for your Fortinet appliance directly via the device. Fortinet offers technical support and RMA services (Return Merchandise Authorization) based on devices for 24/7 support and prompt problem resolution. The FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve various cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance according to your business requirements.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of each license are listed in the following table.
FortiCare Elite
FortiCare Elite services offer advanced service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the resolution process. This option also includes extended End-of-Engineering-Support (EoEs) for 18 months for added flexibility, and access to the new FortiCare Elite portal. This intuitive portal provides a unified view of device and security status.
FortiCare Included Features | Per-device Service Options | |
---|---|---|
FortiCare | FortiCare | |
Hardware Replacement (RMA) | Extended Replacement (PRMA available) | Extended Replacement (PRMA available) |
Web Support | ✓ | ✓ |
Phone Support | ✓ | ✓ |
Firmware Updates | ✓ | ✓ |
Asset Management Portal | ✓ | ✓ |
Response Time (critical issue) | One Hour | 15 Minutes |
Response Time (non-critical issue) | Next Business Day | 2 Business Hours |
Extended End-of-Engineering Support (E-EoES) for Long Term Supported Firmware (LTS of 18 months) | - | ✓ |
Device Insights and Monitoring Portal | - | ✓ |
The FortiAP 224E is an 802.11ac Wave2 dual-radio outdoor AP for medium-density outdoor applications such as municipal WiFi or outdoor training environments. The IP67 enclosure protects the AP from most weather conditions.
FortiAP access points are managed free of charge and centrally via the built-in WLAN controller of any FortiGate security appliance or via the FortiAP Cloud deployment and management portal, also free of charge. By integrating wireless controller functionality with the market-leading FortiGate appliance, these APs are perfect for protecting your LAN edge from campus to branch offices. Fortinet's Security Fabric enables easy management of wired and wireless security from a single glass management console, protecting your network from the latest security threats.
- Unified Management
The unified management console simplifies operations and provides consistency for effective policy enforcement and compliance. - Advanced Security Protection
Wireless LAN security from the network security leader. Built-in firewall, IPS, application control and web filtering protect the WLAN from the latest security threats. - Integrated Wi-Fi Security
Protects the network from advanced wireless threats and meets PCI DSS compliance. - Deployment
FortiAPs enable a versatile choice of installation topologies with options to suit any business.
Highlights
Fortinet access points are designed for a wide range of deployments, from branch offices to medium to large offices, schools, universities, hospitals, hotels and large retail shops. The access points can serve such a wide range of applications because they can be managed by any of Fortinet's control and management offerings: FortiGate, FortiWLC and FortiAP Cloud.
- Small/Medium Business
Retailers can streamline in-store WLAN deployment by combining Universal APs and FortiAP Cloud Management. Combined with FortiDeploy for zero-touch deployment, this provides a cost-effective solution for retail IT. - Education
The education sector is at increasing risk from cyber-attacks. This, combined with the requirements to protect minors from inappropriate materials, can make the use of WLAN challenging. A Secure Wireless Controller (FortiGate) ensures secure student access to learning resources, while FortiGuard services provide cybersecurity protection. - Healthcare
Patient safety is a top priority. Fortinet APs enable hospitals to improve patient safety by enabling vital applications such as telemetry that require low bandwidth but exceptionally high reliability. The dedicated wireless controller (integrated WLAN controller of each FortiGate security appliance) connected to the access points ensures that patient safety is paramount while providing improved performance for wireless-enabled medical devices.
Signal strength of the FortiAP 224E in different scenarios (ceiling mounted)
***These graphics show the propagation of the signal strength within the framework of standardised attenuation values for walls and sources of interference according to the respective material properties. Deviations in signal propagation are possible depending on the building material.
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. Therefore, FortiCare Premium is suitable for devices that require a response within one hour for both critical and non-critical issues 24x7x365.
With FortiCare Premium Support, you receive first-class manufacturer support for your Fortinet solutions. An active FortiCare license allows you to install firmware updates for your Fortinet appliance directly via the device. Fortinet offers technical support and RMA services (Return Merchandise Authorization) based on devices for 24/7 support and prompt problem resolution. The FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve various cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance according to your business requirements.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of each license are listed in the following table.
FortiCare Elite
FortiCare Elite services offer advanced service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the resolution process. This option also includes extended End-of-Engineering-Support (EoEs) for 18 months for added flexibility, and access to the new FortiCare Elite portal. This intuitive portal provides a unified view of device and security status.
FortiCare Included Features | Per-device Service Options | |
---|---|---|
FortiCare | FortiCare | |
Hardware Replacement (RMA) | Extended Replacement (PRMA available) | Extended Replacement (PRMA available) |
Web Support | ✓ | ✓ |
Phone Support | ✓ | ✓ |
Firmware Updates | ✓ | ✓ |
Asset Management Portal | ✓ | ✓ |
Response Time (critical issue) | One Hour | 15 Minutes |
Response Time (non-critical issue) | Next Business Day | 2 Business Hours |
Extended End-of-Engineering Support (E-EoES) for Long Term Supported Firmware (LTS of 18 months) | - | ✓ |
Device Insights and Monitoring Portal | - | ✓ |
The FortiAP 231E is a triple-radio 802.11ac Wave 2 AP for medium-density indoor environments, including hotspots or social WiFi deployments.
As a triple-radio and dual-band device, the FortiAP 231E supports simultaneous client connection with rogue AP scanning for PCI compliance.
FortiAP access points are managed free of charge and centrally via the built-in WLAN controller of any FortiGate security appliance or via the FortiAP Cloud deployment and management portal, also free of charge. By integrating wireless controller functionality with the market-leading FortiGate appliance, these APs are perfect for protecting your LAN edge from campus to branch offices. Fortinet's Security Fabric enables easy management of wired and wireless security from a single glass management console, protecting your network from the latest security threats.
- Unified Management
The unified management console simplifies operations and provides consistency for effective policy enforcement and compliance. - Advanced Security Protection
Wireless LAN security from the network security leader. Built-in firewall, IPS, application control and web filtering protect the WLAN from the latest security threats. - Integrated Wi-Fi Security
Protects the network from advanced wireless threats and meets PCI DSS compliance. - Deployment
FortiAPs enable a versatile choice of installation topologies with options to suit any business.
Highlights
Fortinet access points are designed for a wide range of deployments, from branch offices to medium to large offices, schools, universities, hospitals, hotels and large retail shops. The access points can serve such a wide range of applications because they can be managed by any of Fortinet's control and management offerings: FortiGate, FortiWLC and FortiAP Cloud.
- Small/Medium Business
Retailers can streamline in-store WLAN deployment by combining Universal APs and FortiAP Cloud Management. Combined with FortiDeploy for zero-touch deployment, this provides a cost-effective solution for retail IT. - Education
The education sector is at increasing risk from cyber-attacks. This, combined with the requirements to protect minors from inappropriate materials, can make the use of WLAN challenging. A Secure Wireless Controller (FortiGate) ensures secure student access to learning resources, while FortiGuard services provide cybersecurity protection. - Healthcare
Patient safety is a top priority. Fortinet APs enable hospitals to improve patient safety by enabling vital applications such as telemetry that require low bandwidth but exceptionally high reliability. The dedicated wireless controller (integrated WLAN controller of each FortiGate security appliance) connected to the access points ensures that patient safety is paramount while providing improved performance for wireless-enabled medical devices.
Signal strength of the FortiAP 231E in different scenarios (ceiling mounted)
***These graphics show the propagation of the signal strength within the framework of standardised attenuation values for walls and sources of interference according to the respective material properties. Deviations in signal propagation are possible depending on the building material.
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. Therefore, FortiCare Premium is suitable for devices that require a response within one hour for both critical and non-critical issues 24x7x365.
With FortiCare Premium Support, you receive first-class manufacturer support for your Fortinet solutions. An active FortiCare license allows you to install firmware updates for your Fortinet appliance directly via the device. Fortinet offers technical support and RMA services (Return Merchandise Authorization) based on devices for 24/7 support and prompt problem resolution. The FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve various cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance according to your business requirements.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of each license are listed in the following table.
FortiCare Elite
FortiCare Elite services offer advanced service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the resolution process. This option also includes extended End-of-Engineering-Support (EoEs) for 18 months for added flexibility, and access to the new FortiCare Elite portal. This intuitive portal provides a unified view of device and security status.
FortiCare Included Features | Per-device Service Options | |
---|---|---|
FortiCare | FortiCare | |
Hardware Replacement (RMA) | Extended Replacement (PRMA available) | Extended Replacement (PRMA available) |
Web Support | ✓ | ✓ |
Phone Support | ✓ | ✓ |
Firmware Updates | ✓ | ✓ |
Asset Management Portal | ✓ | ✓ |
Response Time (critical issue) | One Hour | 15 Minutes |
Response Time (non-critical issue) | Next Business Day | 2 Business Hours |
Extended End-of-Engineering Support (E-EoES) for Long Term Supported Firmware (LTS of 18 months) | - | ✓ |
Device Insights and Monitoring Portal | - | ✓ |
This enterprise-class, high-throughput 802.11ax indoor AP offers three radios and 8 spatial streams. This top-of-the-line access point supports OFDMA, a 2.5 Gigabit Ethernet port and an additional 1 Gbps Ethernet port for PoE diversity. The AP can provide 24/7 scanning across both BNDs while simultaneously providing access to the 2.4 and 5 GHz bands. The integrated BLE radio can be used for beacons and location applications.
FortiAP access points are managed free of charge and centrally üvia the integrated Wifi controller of any FortiGate firewall or üvia the deployment and management portal of the FortiAP Cloud, which is also free of charge. By integrating wireless controller functionality with the market-leading FortiGate appliance, these APs are perfect for protecting your LAN edge from campus to branch offices. Fortinet's Security Fabric makes it easy to manage wired and wireless security from a single, slick management console, protecting your network from the latest security threats.
- Unified management
The unified management console simplifies operations and ensures consistency in effective policy enforcement and compliance. - Advanced Security Protection
Wireless LAN security from the market leader in network security. Integrated firewall, IPS, application control and web filtering protect the Wifi from the latest security threats. - Integrated Wi-Fi security
Protects the network from advanced wireless threats and meets PCI DSS compliance. - Deployment
FortiAPs enable a versatile choice of installation topologies with options to suit any business.
Highlights
Fortinet access points are designed for a wide range of deployments, from branch offices üto medium to large Büros, schools, universities, hospitals, hotels and large retail stores. The access points can serve such a wide range of applications because they can be managed by any of Fortinet's control and management offerings: FortiGate, FortiWLC, and FortiAP Cloud.
- Small/Medium Business
Single retailers can streamline the deployment of Wifi in stores by combining Universal APs and FortiAP Cloud Management. Combined with FortiDeploy for zero-touch deployment, this provides a cost-effective solution for retail IT. - Education
The education sector is at increasing risk from cyber attacks. This, combined with the requirements to protect minors from inappropriate materials, can make the use of Wifi a challenge. A Secure Wireless Controller (FortiGate) provides secure student access to learning resources, while FortiGuard services provide cybersecurity protection. - Healthcare
Patient safety is a top priority. Fortinet APs enable hospitals to improve patient safety by enabling vital applications such as telemetry that require low bandwidth but exceptionally high reliability. The dedicated wireless controller (integrated Wifi controller of each FortiGate security appliance) connected to the access points ensures that patient safety is paramount while providing enhanced performance for wireless-enabled medical devices.
Signal strength of the FortiAP 231F in different scenarios (ceiling mounted)
***These graphics show the propagation of the signal strength within the framework of standardised attenuation values for walls and sources of interference according to the respective material properties. Deviations in signal propagation are possible depending on the building material.
The FortiAP 321E is a dual-radio 802.11ac Wave 2 AP for medium-density indoor environments, including hotspots or social WiFi deployments. The form factor of the FortiAP 321E is ideal for discrete installations, such as classrooms or retail stores.
FortiAP access points are managed free of charge and centrally via the built-in WLAN controller of any FortiGate security appliance or via the FortiAP Cloud deployment and management portal, also free of charge. By integrating wireless controller functionality with the market-leading FortiGate appliance, these APs are perfect for protecting your LAN edge from campus to branch offices. Fortinet's Security Fabric enables easy management of wired and wireless security from a single glass management console, protecting your network from the latest security threats.
- Unified Management
The unified management console simplifies operations and provides consistency for effective policy enforcement and compliance. - Advanced Security Protection
Wireless LAN security from the network security leader. Built-in firewall, IPS, application control and web filtering protect the WLAN from the latest security threats. - Integrated Wi-Fi Security
Protects the network from advanced wireless threats and meets PCI DSS compliance. - Deployment
FortiAPs enable a versatile choice of installation topologies with options to suit any business.
Highlights
Fortinet access points are designed for a wide range of deployments, from branch offices to medium to large offices, schools, universities, hospitals, hotels and large retail shops. The access points can serve such a wide range of applications because they can be managed by any of Fortinet's control and management offerings: FortiGate, FortiWLC and FortiAP Cloud.
- Small/Medium Business
Retailers can streamline in-store WLAN deployment by combining Universal APs and FortiAP Cloud Management. Combined with FortiDeploy for zero-touch deployment, this provides a cost-effective solution for retail IT. - Education
The education sector is at increasing risk from cyber-attacks. This, combined with the requirements to protect minors from inappropriate materials, can make the use of WLAN challenging. A Secure Wireless Controller (FortiGate) ensures secure student access to learning resources, while FortiGuard services provide cybersecurity protection. - Healthcare
Patient safety is a top priority. Fortinet APs enable hospitals to improve patient safety by enabling vital applications such as telemetry that require low bandwidth but exceptionally high reliability. The dedicated wireless controller (integrated WLAN controller of each FortiGate security appliance) connected to the access points ensures that patient safety is paramount while providing improved performance for wireless-enabled medical devices.
Signal strength of the FortiAP 321E in different scenarios (ceiling mounted)
***These graphics show the propagation of the signal strength within the framework of standardised attenuation values for walls and sources of interference according to the respective material properties. Deviations in signal propagation are possible depending on the building material.
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. Therefore, FortiCare Premium is suitable for devices that require a response within one hour for both critical and non-critical issues 24x7x365.
With FortiCare Premium Support, you receive first-class manufacturer support for your Fortinet solutions. An active FortiCare license allows you to install firmware updates for your Fortinet appliance directly via the device. Fortinet offers technical support and RMA services (Return Merchandise Authorization) based on devices for 24/7 support and prompt problem resolution. The FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve various cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance according to your business requirements.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of each license are listed in the following table.
FortiCare Elite
FortiCare Elite services offer advanced service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the resolution process. This option also includes extended End-of-Engineering-Support (EoEs) for 18 months for added flexibility, and access to the new FortiCare Elite portal. This intuitive portal provides a unified view of device and security status.
FortiCare Included Features | Per-device Service Options | |
---|---|---|
FortiCare | FortiCare | |
Hardware Replacement (RMA) | Extended Replacement (PRMA available) | Extended Replacement (PRMA available) |
Web Support | ✓ | ✓ |
Phone Support | ✓ | ✓ |
Firmware Updates | ✓ | ✓ |
Asset Management Portal | ✓ | ✓ |
Response Time (critical issue) | One Hour | 15 Minutes |
Response Time (non-critical issue) | Next Business Day | 2 Business Hours |
Extended End-of-Engineering Support (E-EoES) for Long Term Supported Firmware (LTS of 18 months) | - | ✓ |
Device Insights and Monitoring Portal | - | ✓ |
The FortiAP-421E offers your IT infrastructure high-density 802.11ac Wave 2 technology and is therefore ideally suited for use in the enterprise sector. The AP421E is used in open-plan offices or classrooms, for example. The AP421E supports MU-MIMO and is capable of a power throughput of up to 1.733 GHz when operating 3 devices simultaneously. The device has internal antennas.
FortiAP access points are managed free of charge and centrally via the integrated WLAN controller of any FortiGate security appliance or via the FortiAP Cloud deployment and management portal, which is also free of charge. By integrating wireless controller functionality with the market-leading FortiGate appliance, these APs are perfect for protecting your LAN edge from campus to branch offices. Fortinet's Security Fabric enables easy management of wired and wireless security from a single glass management console, protecting your network from the latest security threats.
- Unified Management
The unified management console simplifies operations and provides consistency for effective policy enforcement and compliance. - Advanced Security Protection
Wireless LAN security from the network security leader. Built-in firewall, IPS, application control and web filtering protect the WLAN from the latest security threats. - Integrated Wi-Fi Security
Protects the network from advanced wireless threats and meets PCI DSS compliance. - Deployment
FortiAPs enable a versatile choice of installation topologies with options to suit any business.
Highlights
Fortinet access points are designed for a wide range of deployments, from branch offices to medium to large offices, schools, universities, hospitals, hotels and large retail shops. The access points can serve such a wide range of applications because they can be managed by any of Fortinet's control and management offerings: FortiGate, FortiWLC and FortiAP Cloud.
- Small/Medium Business
Retailers can streamline in-store WLAN deployment by combining Universal APs and FortiAP Cloud Management. Combined with FortiDeploy for zero-touch deployment, this provides a cost-effective solution for retail IT. - Education
The education sector is at increasing risk from cyber-attacks. This, combined with the requirements to protect minors from inappropriate materials, can make the use of WLAN challenging. A Secure Wireless Controller (FortiGate) ensures secure student access to learning resources, while FortiGuard services provide cybersecurity protection. - Healthcare
Patient safety is a top priority. Fortinet APs enable hospitals to improve patient safety by enabling vital applications such as telemetry that require low bandwidth but exceptionally high reliability. The dedicated wireless controller (integrated WLAN controller of each FortiGate security appliance) connected to the access points ensures that patient safety is paramount while providing improved performance for wireless-enabled medical devices.
Signal strength of the FortiAP 421E in different scenarios (ceiling mounted)
***These graphics show the propagation of the signal strength within the framework of standardised attenuation values for walls and sources of interference according to the respective material properties. Deviations in signal propagation are possible depending on the building material.
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. Therefore, FortiCare Premium is suitable for devices that require a response within one hour for both critical and non-critical issues 24x7x365.
With FortiCare Premium Support, you receive first-class manufacturer support for your Fortinet solutions. An active FortiCare license allows you to install firmware updates for your Fortinet appliance directly via the device. Fortinet offers technical support and RMA services (Return Merchandise Authorization) based on devices for 24/7 support and prompt problem resolution. The FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve various cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance according to your business requirements.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of each license are listed in the following table.
FortiCare Elite
FortiCare Elite services offer advanced service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the resolution process. This option also includes extended End-of-Engineering-Support (EoEs) for 18 months for added flexibility, and access to the new FortiCare Elite portal. This intuitive portal provides a unified view of device and security status.
FortiCare Included Features | Per-device Service Options | |
---|---|---|
FortiCare | FortiCare | |
Hardware Replacement (RMA) | Extended Replacement (PRMA available) | Extended Replacement (PRMA available) |
Web Support | ✓ | ✓ |
Phone Support | ✓ | ✓ |
Firmware Updates | ✓ | ✓ |
Asset Management Portal | ✓ | ✓ |
Response Time (critical issue) | One Hour | 15 Minutes |
Response Time (non-critical issue) | Next Business Day | 2 Business Hours |
Extended End-of-Engineering Support (E-EoES) for Long Term Supported Firmware (LTS of 18 months) | - | ✓ |
Device Insights and Monitoring Portal | - | ✓ |
The FortiAP-423E offers your IT infrastructure high-density 802.11ac Wave 2 technology and is therefore ideally suited for use in the enterprise sector. The AP421E is used in open-plan offices or classrooms, for example. The AP423E supports MU-MIMO and is capable of a power throughput of up to 1.733 GHz when operating 3 devices simultaneously. The device has external antennas.
FortiAP access points are managed free of charge and centrally via the integrated WLAN controller of any FortiGate security appliance or via the FortiAP Cloud deployment and management portal, which is also free of charge. By integrating wireless controller functionality with the market-leading FortiGate appliance, these APs are perfect for protecting your LAN edge from campus to branch offices. Fortinet's Security Fabric enables easy management of wired and wireless security from a single glass management console, protecting your network from the latest security threats.
- Unified Management
The unified management console simplifies operations and provides consistency for effective policy enforcement and compliance. - Advanced Security Protection
Wireless LAN security from the network security leader. Built-in firewall, IPS, application control and web filtering protect the WLAN from the latest security threats. - Integrated Wi-Fi Security
Protects the network from advanced wireless threats and meets PCI DSS compliance. - Deployment
FortiAPs enable a versatile choice of installation topologies with options to suit any business.
Highlights
Fortinet access points are designed for a wide range of deployments, from branch offices to medium to large offices, schools, universities, hospitals, hotels and large retail shops. The access points can serve such a wide range of applications because they can be managed by any of Fortinet's control and management offerings: FortiGate, FortiWLC and FortiAP Cloud.
- Small/Medium Business
Retailers can streamline in-store WLAN deployment by combining Universal APs and FortiAP Cloud Management. Combined with FortiDeploy for zero-touch deployment, this provides a cost-effective solution for retail IT. - Education
The education sector is at increasing risk from cyber-attacks. This, combined with the requirements to protect minors from inappropriate materials, can make the use of WLAN challenging. A Secure Wireless Controller (FortiGate) ensures secure student access to learning resources, while FortiGuard services provide cybersecurity protection. - Healthcare
Patient safety is a top priority. Fortinet APs enable hospitals to improve patient safety by enabling vital applications such as telemetry that require low bandwidth but exceptionally high reliability. The dedicated wireless controller (integrated WLAN controller of each FortiGate security appliance) connected to the access points ensures that patient safety is paramount while providing improved performance for wireless-enabled medical devices.
Signal strength of the FortiAP 423E in different scenarios (ceiling mounted)
***These graphics show the propagation of the signal strength within the framework of standardised attenuation values for walls and sources of interference according to the respective material properties. Deviations in signal propagation are possible depending on the building material.
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. Therefore, FortiCare Premium is suitable for devices that require a response within one hour for both critical and non-critical issues 24x7x365.
With FortiCare Premium Support, you receive first-class manufacturer support for your Fortinet solutions. An active FortiCare license allows you to install firmware updates for your Fortinet appliance directly via the device. Fortinet offers technical support and RMA services (Return Merchandise Authorization) based on devices for 24/7 support and prompt problem resolution. The FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve various cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance according to your business requirements.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of each license are listed in the following table.
FortiCare Elite
FortiCare Elite services offer advanced service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the resolution process. This option also includes extended End-of-Engineering-Support (EoEs) for 18 months for added flexibility, and access to the new FortiCare Elite portal. This intuitive portal provides a unified view of device and security status.
FortiCare Included Features | Per-device Service Options | |
---|---|---|
FortiCare | FortiCare | |
Hardware Replacement (RMA) | Extended Replacement (PRMA available) | Extended Replacement (PRMA available) |
Web Support | ✓ | ✓ |
Phone Support | ✓ | ✓ |
Firmware Updates | ✓ | ✓ |
Asset Management Portal | ✓ | ✓ |
Response Time (critical issue) | One Hour | 15 Minutes |
Response Time (non-critical issue) | Next Business Day | 2 Business Hours |
Extended End-of-Engineering Support (E-EoES) for Long Term Supported Firmware (LTS of 18 months) | - | ✓ |
Device Insights and Monitoring Portal | - | ✓ |
The FortiAP S221E equips your IT infrastructure with 802.11ac Wave 2 technology and offers flexible management options in FortiCloud or in conjunction with FortiGate. The unit features internal antennas.
The U-Series Advantage
Enjoy the benefit of single-channel technology by managing your U-Series FortiAP through a FortiWLC controller.
The FortiAP-U family is perfect for everything from a large campus to hundreds of branch offices, and offers a variety of form factors and power levels. FortiAP-U access points are free and centrally managed via the built-in Wifi controller of any FortiGate security appliance, via the also free FortiAP Cloud deployment and management portal, or via standalone controllers (FortiWLC). Protect your LAN edge from campus to branch office with these high-performance APs.
- Universal Access Management
Ability to intelligently support standalone controllers (FortiWLC), integrated security controllers (FortiGate) and cloud management options; and set a new benchmark for flexibility, performance and security. - Latest Wifi technologies
Wi-Fi 6 technology with data rates up to 4.8 Gbps and OFDMA improves client throughput and overall network efficiency. - Unmatched security protection
Integrates with Fortinet's Security Fabric to provide unparalleled cybersecurity protection at the edge of the network.
Highlights
Fortinet Universal Access Points are designed for a wide range of deployments, from branch offices to medium to large offices, schools, universities, hospitals, hotels and large retail shops. Universal access points can serve such a wide range of applications because they can be managed by any of Fortinet's control and management offerings: FortiGate, FortiWLC and FortiAP Cloud.
- Small/Medium Business
Retailers can streamline in-store Wi-Fi deployment by combining Universal APs and FortiAP Cloud Management. Combined with FortiDeploy for zero-touch deployment, this provides a cost-effective solution for retail IT. - Education
- The education sector is at increasing risk from cyber-attacks. This, combined with the requirements to protect minors from inappropriate materials, can make the use of Wifi challenging. The integrated Secure Wireless Controller (FortiGate) ensures secure student access to learning resources, while FortiGuard services provide cybersecurity protection.
- Healthcare
Patient safety is a top priority. Fortinet Universal APs enable hospitals to improve patient safety by enabling vital applications such as telemetry that require low bandwidth but exceptionally high reliability. The dedicated wireless controller (integrated Wifi controller of each FortiGate security appliance) connected to the universal access points keeps patient safety top of mind while providing improved performance for wireless-enabled medical devices.
Signal strength of the FortiAP S221E in different scenarios (ceiling mounted)
***These graphics show the propagation of the signal strength within the framework of standardised attenuation values for walls and sources of interference according to the respective material properties. Deviations in signal propagation are possible depending on the building material.
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. Therefore, FortiCare Premium is suitable for devices that require a response within one hour for both critical and non-critical issues 24x7x365.
With FortiCare Premium Support, you receive first-class manufacturer support for your Fortinet solutions. An active FortiCare license allows you to install firmware updates for your Fortinet appliance directly via the device. Fortinet offers technical support and RMA services (Return Merchandise Authorization) based on devices for 24/7 support and prompt problem resolution. The FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve various cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance according to your business requirements.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of each license are listed in the following table.
FortiCare Elite
FortiCare Elite services offer advanced service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the resolution process. This option also includes extended End-of-Engineering-Support (EoEs) for 18 months for added flexibility, and access to the new FortiCare Elite portal. This intuitive portal provides a unified view of device and security status.
FortiCare Included Features | Per-device Service Options | |
---|---|---|
FortiCare | FortiCare | |
Hardware Replacement (RMA) | Extended Replacement (PRMA available) | Extended Replacement (PRMA available) |
Web Support | ✓ | ✓ |
Phone Support | ✓ | ✓ |
Firmware Updates | ✓ | ✓ |
Asset Management Portal | ✓ | ✓ |
Response Time (critical issue) | One Hour | 15 Minutes |
Response Time (non-critical issue) | Next Business Day | 2 Business Hours |
Extended End-of-Engineering Support (E-EoES) for Long Term Supported Firmware (LTS of 18 months) | - | ✓ |
Device Insights and Monitoring Portal | - | ✓ |