FortiWLC Controller
Some wireless deployments require high mobility with high performance. The Fortinet Wireless Controller can deliver enterprise-class WLAN in large, complex, high-density environments. Dedicated WLAN controllers provide seamless mobility, rapid deployment, and easy capacity expansion for large numbers of access points.
The FortiWLC-VM optimises traffic across Fortinet's controller-based access points and clients to support high density and performance while meeting the mission-critical wireless connectivity needs of enterprises. The FortiWLC-VM optimises client distribution and channel utilisation in both single and multi-channel deployments, maximising efficiency to make the most of available wireless spectrum.
In single-channel technology, all access points operate on the same channel, enabling ubiquitous coverage and making clients appear to be a single access point no matter where they are located. In addition, the controller controls how and when clients roam, not the client itself.
When ARRP (Automatic Radio Resource Provisioning) is enabled, the controller continuously monitors the frequency environment for interference, noise and signals from neighbouring APs, allowing the FortiWLC-VM to determine the optimal frequency power levels for each AP in the network.
The FortiWLC-VM optimises traffic across Fortinet's controller-based access points and clients to support high density and performance while meeting the mission-critical wireless connectivity needs of enterprises. The FortiWLC-VM optimises client distribution and channel utilisation in both single and multi-channel deployments, maximising efficiency to make the most of available wireless spectrum.
In single-channel technology, all access points operate on the same channel, enabling ubiquitous coverage and making clients appear to be a single access point no matter where they are located. In addition, the controller controls how and when clients roam, not the client itself.
When ARRP (Automatic Radio Resource Provisioning) is enabled, the controller continuously monitors the frequency environment for interference, noise and signals from neighbouring APs, allowing the FortiWLC-VM to determine the optimal frequency power levels for each AP in the network.
The FortiWLC-VM optimises traffic across Fortinet's controller-based access points and clients to support high density and performance while meeting the mission-critical wireless connectivity needs of enterprises. The FortiWLC-VM optimises client distribution and channel utilisation in both single and multi-channel deployments, maximising efficiency to make the most of available wireless spectrum.
In single-channel technology, all access points operate on the same channel, enabling ubiquitous coverage and making clients appear to be a single access point no matter where they are located. In addition, the controller controls how and when clients roam, not the client itself.
When ARRP (Automatic Radio Resource Provisioning) is enabled, the controller continuously monitors the frequency environment for interference, noise and signals from neighbouring APs, allowing the FortiWLC-VM to determine the optimal frequency power levels for each AP in the network.
The FortiWLC-VM optimises traffic across Fortinet's controller-based access points and clients to support high density and performance while meeting the mission-critical wireless connectivity needs of enterprises. The FortiWLC-VM optimises client distribution and channel utilisation in both single and multi-channel deployments, maximising efficiency to make the most of available wireless spectrum.
In single-channel technology, all access points operate on the same channel, enabling ubiquitous coverage and making clients appear to be a single access point no matter where they are located. In addition, the controller controls how and when clients roam, not the client itself.
When ARRP (Automatic Radio Resource Provisioning) is enabled, the controller continuously monitors the frequency environment for interference, noise and signals from neighbouring APs, allowing the FortiWLC-VM to determine the optimal frequency power levels for each AP in the network.
The FortiWLC-VM optimises traffic across Fortinet's controller-based access points and clients to support high density and performance while meeting the mission-critical wireless connectivity needs of enterprises. The FortiWLC-VM optimises client distribution and channel utilisation in both single and multi-channel deployments, maximising efficiency to make the most of available wireless spectrum.
In single-channel technology, all access points operate on the same channel, enabling ubiquitous coverage and making clients appear to be a single access point no matter where they are located. In addition, the controller controls how and when clients roam, not the client itself.
When ARRP (Automatic Radio Resource Provisioning) is enabled, the controller continuously monitors the frequency environment for interference, noise and signals from neighbouring APs, allowing the FortiWLC-VM to determine the optimal frequency power levels for each AP in the network.
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. FortiCare Premium is therefore suitable for devices that require a 24x7x365 response within one hour for both critical and non-critical issues.
With FortiCare Premium Support, you get world-class vendor support for your Fortinet solutions. An ongoing FortiCare license allows you to install firmware updates for your Fortinet appliance directly from the device. Fortinet provides technical support and return merchandise (RMA) services on an appliance-by-appliance basis with FortiCare for 24x7 support and timely problem resolution. FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve diverse cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance based on your business needs.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of the respective licenses can be found in the table below.
FortiCare Essential
FortiCare Essentials is the base-level service, which is specifically suited for units that require only a limited amount of support and can accept one business day response time for both critical and non-critical issues. This service is available only for FortiGate models 8x and below and for lower-end FortiWifi units.
FortiCare Elite
FortiCare Elite Services offers extended service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the solution. This option also provides extended End-of-Engineering Support (EoEs) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single, unified view of device and security health.
FortiCare Included Features | Per-device Service Optionen | ||
---|---|---|---|
FortiCare | FortiCare | FortiCare | |
Hardware replacement (RMA) | Return and replacement only | Extended replacement (PRMA available) | Extended replacement (PRMA available) |
Web Support | ✓ | ✓ | ✓ |
Telephone Support | - | ✓ | ✓ |
Firmware Updates | ✓ | ✓ | ✓ |
Asset Management Portal | ✓ | ✓ | ✓ |
Response time (critical issue) | Next business day | One hour | 15 minutes |
Response time (non critical issue) | Next business day | Next business day | 2 hours |
Extended End-of-Engineering-Support (E-EoES) for Long Term Supported Firmware (LTS about 18 months) | - | - | ✓ |
Portal for device insights and monitoring | - | - | ✓ |
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. FortiCare Premium is therefore suitable for devices that require a 24x7x365 response within one hour for both critical and non-critical issues.
With FortiCare Premium Support, you get world-class vendor support for your Fortinet solutions. An ongoing FortiCare license allows you to install firmware updates for your Fortinet appliance directly from the device. Fortinet provides technical support and return merchandise (RMA) services on an appliance-by-appliance basis with FortiCare for 24x7 support and timely problem resolution. FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve diverse cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance based on your business needs.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of the respective licenses can be found in the table below.
FortiCare Essential
FortiCare Essentials is the base-level service, which is specifically suited for units that require only a limited amount of support and can accept one business day response time for both critical and non-critical issues. This service is available only for FortiGate models 8x and below and for lower-end FortiWifi units.
FortiCare Elite
FortiCare Elite Services offers extended service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the solution. This option also provides extended End-of-Engineering Support (EoEs) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single, unified view of device and security health.
FortiCare Included Features | Per-device Service Optionen | ||
---|---|---|---|
FortiCare | FortiCare | FortiCare | |
Hardware replacement (RMA) | Return and replacement only | Extended replacement (PRMA available) | Extended replacement (PRMA available) |
Web Support | ✓ | ✓ | ✓ |
Telephone Support | - | ✓ | ✓ |
Firmware Updates | ✓ | ✓ | ✓ |
Asset Management Portal | ✓ | ✓ | ✓ |
Response time (critical issue) | Next business day | One hour | 15 minutes |
Response time (non critical issue) | Next business day | Next business day | 2 hours |
Extended End-of-Engineering-Support (E-EoES) for Long Term Supported Firmware (LTS about 18 months) | - | - | ✓ |
Portal for device insights and monitoring | - | - | ✓ |
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. FortiCare Premium is therefore suitable for devices that require a 24x7x365 response within one hour for both critical and non-critical issues.
With FortiCare Premium Support, you get world-class vendor support for your Fortinet solutions. An ongoing FortiCare license allows you to install firmware updates for your Fortinet appliance directly from the device. Fortinet provides technical support and return merchandise (RMA) services on an appliance-by-appliance basis with FortiCare for 24x7 support and timely problem resolution. FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve diverse cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance based on your business needs.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of the respective licenses can be found in the table below.
FortiCare Essential
FortiCare Essentials is the base-level service, which is specifically suited for units that require only a limited amount of support and can accept one business day response time for both critical and non-critical issues. This service is available only for FortiGate models 8x and below and for lower-end FortiWifi units.
FortiCare Elite
FortiCare Elite Services offers extended service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the solution. This option also provides extended End-of-Engineering Support (EoEs) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single, unified view of device and security health.
FortiCare Included Features | Per-device Service Optionen | ||
---|---|---|---|
FortiCare | FortiCare | FortiCare | |
Hardware replacement (RMA) | Return and replacement only | Extended replacement (PRMA available) | Extended replacement (PRMA available) |
Web Support | ✓ | ✓ | ✓ |
Telephone Support | - | ✓ | ✓ |
Firmware Updates | ✓ | ✓ | ✓ |
Asset Management Portal | ✓ | ✓ | ✓ |
Response time (critical issue) | Next business day | One hour | 15 minutes |
Response time (non critical issue) | Next business day | Next business day | 2 hours |
Extended End-of-Engineering-Support (E-EoES) for Long Term Supported Firmware (LTS about 18 months) | - | - | ✓ |
Portal for device insights and monitoring | - | - | ✓ |
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. FortiCare Premium is therefore suitable for devices that require a 24x7x365 response within one hour for both critical and non-critical issues.
With FortiCare Premium Support, you get world-class vendor support for your Fortinet solutions. An ongoing FortiCare license allows you to install firmware updates for your Fortinet appliance directly from the device. Fortinet provides technical support and return merchandise (RMA) services on an appliance-by-appliance basis with FortiCare for 24x7 support and timely problem resolution. FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve diverse cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance based on your business needs.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of the respective licenses can be found in the table below.
FortiCare Essential
FortiCare Essentials is the base-level service, which is specifically suited for units that require only a limited amount of support and can accept one business day response time for both critical and non-critical issues. This service is available only for FortiGate models 8x and below and for lower-end FortiWifi units.
FortiCare Elite
FortiCare Elite Services offers extended service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the solution. This option also provides extended End-of-Engineering Support (EoEs) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single, unified view of device and security health.
FortiCare Included Features | Per-device Service Optionen | ||
---|---|---|---|
FortiCare | FortiCare | FortiCare | |
Hardware replacement (RMA) | Return and replacement only | Extended replacement (PRMA available) | Extended replacement (PRMA available) |
Web Support | ✓ | ✓ | ✓ |
Telephone Support | - | ✓ | ✓ |
Firmware Updates | ✓ | ✓ | ✓ |
Asset Management Portal | ✓ | ✓ | ✓ |
Response time (critical issue) | Next business day | One hour | 15 minutes |
Response time (non critical issue) | Next business day | Next business day | 2 hours |
Extended End-of-Engineering-Support (E-EoES) for Long Term Supported Firmware (LTS about 18 months) | - | - | ✓ |
Portal for device insights and monitoring | - | - | ✓ |
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. FortiCare Premium is therefore suitable for devices that require a 24x7x365 response within one hour for both critical and non-critical issues.
With FortiCare Premium Support, you get world-class vendor support for your Fortinet solutions. An ongoing FortiCare license allows you to install firmware updates for your Fortinet appliance directly from the device. Fortinet provides technical support and return merchandise (RMA) services on an appliance-by-appliance basis with FortiCare for 24x7 support and timely problem resolution. FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve diverse cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance based on your business needs.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of the respective licenses can be found in the table below.
FortiCare Essential
FortiCare Essentials is the base-level service, which is specifically suited for units that require only a limited amount of support and can accept one business day response time for both critical and non-critical issues. This service is available only for FortiGate models 8x and below and for lower-end FortiWifi units.
FortiCare Elite
FortiCare Elite Services offers extended service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the solution. This option also provides extended End-of-Engineering Support (EoEs) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single, unified view of device and security health.
FortiCare Included Features | Per-device Service Optionen | ||
---|---|---|---|
FortiCare | FortiCare | FortiCare | |
Hardware replacement (RMA) | Return and replacement only | Extended replacement (PRMA available) | Extended replacement (PRMA available) |
Web Support | ✓ | ✓ | ✓ |
Telephone Support | - | ✓ | ✓ |
Firmware Updates | ✓ | ✓ | ✓ |
Asset Management Portal | ✓ | ✓ | ✓ |
Response time (critical issue) | Next business day | One hour | 15 minutes |
Response time (non critical issue) | Next business day | Next business day | 2 hours |
Extended End-of-Engineering-Support (E-EoES) for Long Term Supported Firmware (LTS about 18 months) | - | - | ✓ |
Portal for device insights and monitoring | - | - | ✓ |
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. FortiCare Premium is therefore suitable for devices that require a 24x7x365 response within one hour for both critical and non-critical issues.
With FortiCare Premium Support, you get world-class vendor support for your Fortinet solutions. An ongoing FortiCare license allows you to install firmware updates for your Fortinet appliance directly from the device. Fortinet provides technical support and return merchandise (RMA) services on an appliance-by-appliance basis with FortiCare for 24x7 support and timely problem resolution. FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve diverse cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance based on your business needs.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of the respective licenses can be found in the table below.
FortiCare Essential
FortiCare Essentials is the base-level service, which is specifically suited for units that require only a limited amount of support and can accept one business day response time for both critical and non-critical issues. This service is available only for FortiGate models 8x and below and for lower-end FortiWifi units.
FortiCare Elite
FortiCare Elite Services offers extended service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the solution. This option also provides extended End-of-Engineering Support (EoEs) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single, unified view of device and security health.
FortiCare Included Features | Per-device Service Optionen | ||
---|---|---|---|
FortiCare | FortiCare | FortiCare | |
Hardware replacement (RMA) | Return and replacement only | Extended replacement (PRMA available) | Extended replacement (PRMA available) |
Web Support | ✓ | ✓ | ✓ |
Telephone Support | - | ✓ | ✓ |
Firmware Updates | ✓ | ✓ | ✓ |
Asset Management Portal | ✓ | ✓ | ✓ |
Response time (critical issue) | Next business day | One hour | 15 minutes |
Response time (non critical issue) | Next business day | Next business day | 2 hours |
Extended End-of-Engineering-Support (E-EoES) for Long Term Supported Firmware (LTS about 18 months) | - | - | ✓ |
Portal for device insights and monitoring | - | - | ✓ |
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. FortiCare Premium is therefore suitable for devices that require a 24x7x365 response within one hour for both critical and non-critical issues.
With FortiCare Premium Support, you get world-class vendor support for your Fortinet solutions. An ongoing FortiCare license allows you to install firmware updates for your Fortinet appliance directly from the device. Fortinet provides technical support and return merchandise (RMA) services on an appliance-by-appliance basis with FortiCare for 24x7 support and timely problem resolution. FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve diverse cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance based on your business needs.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of the respective licenses can be found in the table below.
FortiCare Essential
FortiCare Essentials is the base-level service, which is specifically suited for units that require only a limited amount of support and can accept one business day response time for both critical and non-critical issues. This service is available only for FortiGate models 8x and below and for lower-end FortiWifi units.
FortiCare Elite
FortiCare Elite Services offers extended service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the solution. This option also provides extended End-of-Engineering Support (EoEs) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single, unified view of device and security health.
FortiCare Included Features | Per-device Service Optionen | ||
---|---|---|---|
FortiCare | FortiCare | FortiCare | |
Hardware replacement (RMA) | Return and replacement only | Extended replacement (PRMA available) | Extended replacement (PRMA available) |
Web Support | ✓ | ✓ | ✓ |
Telephone Support | - | ✓ | ✓ |
Firmware Updates | ✓ | ✓ | ✓ |
Asset Management Portal | ✓ | ✓ | ✓ |
Response time (critical issue) | Next business day | One hour | 15 minutes |
Response time (non critical issue) | Next business day | Next business day | 2 hours |
Extended End-of-Engineering-Support (E-EoES) for Long Term Supported Firmware (LTS about 18 months) | - | - | ✓ |
Portal for device insights and monitoring | - | - | ✓ |