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Do you still own a FortiGate 94D? - Then take your chance now to buy-in!
Technical progress requires not only the know-how of a qualified IT service provider but also the use of up-to-date hardware and software. Qualifications as well as professional solution strategies in dealing with the latest customer requirements are certainly mainly the homework of the respective IT specialists, whereby the provision of high-performance components is more the responsibility of the customer.
Why you should trade in your FortiGate 94D!
The FortiGate 94D served companies as a very good and solid firewall a few years ago. In recent years, however, the requirements for a firewall have increased dramatically. IT managers found themselves in the situation of having to scan SSL traffic and secure the Voice over IP telephone system with a firewall. In times of the Corona pandemic, there was even the additional requirement to securely and reliably connect employees in the home office. For these tasks in total, the FortiGate 94D is simply no longer powerful enough.
By the way, you do not have to worry about the old configuration of your FortiGate 94D. We always offer the Fortinet conversion service as standard with trade-up or buy-in offers, which is used to convert or transfer the "old" configuration of the FortiGate 94D to the "new" FortiGate. In this way, we can ensure a very fast and efficient exchange in the course of your change to the new hardware generation.
FortiGate 94D Licence renewals
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. FortiCare Premium is therefore suitable for devices that require a 24x7x365 response within one hour for both critical and non-critical issues.
With FortiCare Premium Support, you get world-class vendor support for your Fortinet solutions. An ongoing FortiCare license allows you to install firmware updates for your Fortinet appliance directly from the device. Fortinet provides technical support and return merchandise (RMA) services on an appliance-by-appliance basis with FortiCare for 24x7 support and timely problem resolution. FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve diverse cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance based on your business needs.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of the respective licenses can be found in the table below.
FortiCare Essential
FortiCare Essentials is the base-level service, which is specifically suited for units that require only a limited amount of support and can accept one business day response time for both critical and non-critical issues. This service is available only for FortiGate models 8x and below and for lower-end FortiWifi units.
FortiCare Elite
FortiCare Elite Services offers extended service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the solution. This option also provides extended End-of-Engineering Support (EoEs) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single, unified view of device and security health.
| FortiCare Included Features | Per-device Service Optionen | ||
|---|---|---|---|
| FortiCare | FortiCare | FortiCare | |
| Hardware replacement (RMA) | Return and replacement only | Extended replacement (PRMA available) | Extended replacement (PRMA available) |
| Web Support | ✓ | ✓ | ✓ |
| Telephone Support | - | ✓ | ✓ |
| Firmware Updates | ✓ | ✓ | ✓ |
| Asset Management Portal | ✓ | ✓ | ✓ |
| Response time (critical issue) | Next business day | One hour | 15 minutes |
| Response time (non critical issue) | Next business day | Next business day | 2 hours |
| Extended End-of-Engineering-Support (E-EoES) for Long Term Supported Firmware (LTS about 18 months) | - | - | ✓ |
| Portal for device insights and monitoring | - | - | ✓ |
In 4 einfachen Schritten zu Ihrem individuellen Trade-Up Angebot
Is a licence/licence renewal for a FortiGate 94D still worthwhile at all?
We do not recommend a licence extension at this point - the simple reason for this is that Fortinet has already set the FortiGate 94D to End-of-Sale status. This means that you can only purchase 1-year licence extensions and that the FortiGate 94D is no longer included in new firmware releases.