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FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. FortiCare Premium is therefore suitable for devices that require a 24x7x365 response within one hour for both critical and non-critical issues.
With FortiCare Premium Support, you get world-class vendor support for your Fortinet solutions. An ongoing FortiCare license allows you to install firmware updates for your Fortinet appliance directly from the device. Fortinet provides technical support and return merchandise (RMA) services on an appliance-by-appliance basis with FortiCare for 24x7 support and timely problem resolution. FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve diverse cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance based on your business needs.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of the respective licenses can be found in the table below.
FortiCare Essential
FortiCare Essentials is the base-level service, which is specifically suited for units that require only a limited amount of support and can accept one business day response time for both critical and non-critical issues. This service is available only for FortiGate models 8x and below and for lower-end FortiWifi units.
FortiCare Elite
FortiCare Elite Services offers extended service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the solution. This option also provides extended End-of-Engineering Support (EoEs) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single, unified view of device and security health.
| FortiCare Included Features | Per-device Service Optionen | ||
|---|---|---|---|
| FortiCare | FortiCare | FortiCare | |
| Hardware replacement (RMA) | Return and replacement only | Extended replacement (PRMA available) | Extended replacement (PRMA available) |
| Web Support | ✓ | ✓ | ✓ |
| Telephone Support | - | ✓ | ✓ |
| Firmware Updates | ✓ | ✓ | ✓ |
| Asset Management Portal | ✓ | ✓ | ✓ |
| Response time (critical issue) | Next business day | One hour | 15 minutes |
| Response time (non critical issue) | Next business day | Next business day | 2 hours |
| Extended End-of-Engineering-Support (E-EoES) for Long Term Supported Firmware (LTS about 18 months) | - | - | ✓ |
| Portal for device insights and monitoring | - | - | ✓ |
The FortiGate 60F offers next-generation firewall features thanks to its high performance, security efficiency and transparency and is ideally suited for small to medium-sized businesses. Depending on licensing, the devices provide you with reliable and comprehensive protection against cyber threats and lay the perfect foundation for maximum security of your network.
The FortiGate 60F uses the industry's first SoC4 SD-WAN ASIC, which provides the industry's fastest application identification and control for more than 5,000 applications. This allows users to avoid delays in accessing their applications and accelerate overlay performance by providing low latency and the best possible user experience for business-critical applications.
FortiGate 60F FAQ
How to create a FortiGate 60F Backup Config?
In the unlikely event that a FortiGate 60F firmware update destroys your configuration, you should always have a backup on hand. You can find out how and where to create or find this backup here.
Where can I find a FortiGate 60F Demo?
Fortinet has provided a demo of the FortiGate user interface in read mode, you can find it here. If you would like to test the device productively in your network, you are welcome to send us a request for a trial.
What are the FortiGate 60F A & B ports?
The so-called FortiLink ports allow to manage connected FortiSwitches directly via the FortiGate. Which models are supported as well as the configuration itself can be found here.
What is the difference between the FortiGate 60F and the FortiGate 61F?
The difference between the two units is only the internal memory, which is built into the FortiGate 61F. Until the FortiGate D series, hard drives were installed as standard. However, these were not needed by all users, so the units have now been split into two different versions. You can use the hard disk for persistent storage of log and quarantine files.
Benefits:
- Gartner Magic Quadrant Leader for both Network Firewalls and SD-WAN
- Security-Driven Networking with FortiOS delivers converged networking and security
- Unparalleled Performance with Fortinet’s patented SoC processors
- Enterprise Security with consolidated AI / ML-powered FortiGuard Services
- Simplified Operations with centralized management for networking and security, automation, deep analytics, and self-healing
The FortiGate 60F offers next-generation firewall features thanks to its high performance, security efficiency and transparency and is ideally suited for small to medium-sized businesses. Depending on licensing, the devices provide you with reliable and comprehensive protection against cyber threats and lay the perfect foundation for maximum security of your network.
The FortiGate 60F uses the industry's first SoC4 SD-WAN ASIC, which provides the industry's fastest application identification and control for more than 5,000 applications. This allows users to avoid delays in accessing their applications and accelerate overlay performance by providing low latency and the best possible user experience for business-critical applications.
FortiGate 60F FAQ
How to create a FortiGate 60F Backup Config?
In the unlikely event that a FortiGate 60F firmware update destroys your configuration, you should always have a backup on hand. You can find out how and where to create or find this backup here.
Where can I find a FortiGate 60F Demo?
Fortinet has provided a demo of the FortiGate user interface in read mode, you can find it here. If you would like to test the device productively in your network, you are welcome to send us a request for a trial.
What are the FortiGate 60F A & B ports?
The so-called FortiLink ports allow to manage connected FortiSwitches directly via the FortiGate. Which models are supported as well as the configuration itself can be found here.
What is the difference between the FortiGate 60F and the FortiGate 61F?
The difference between the two units is only the internal memory, which is built into the FortiGate 61F. Until the FortiGate D series, hard drives were installed as standard. However, these were not needed by all users, so the units have now been split into two different versions. You can use the hard disk for persistent storage of log and quarantine files.
Benefits:
- Gartner Magic Quadrant Leader for both Network Firewalls and SD-WAN
- Security-Driven Networking with FortiOS delivers converged networking and security
- Unparalleled Performance with Fortinet’s patented SoC processors
- Enterprise Security with consolidated AI / ML-powered FortiGuard Services
- Simplified Operations with centralized management for networking and security, automation, deep analytics, and self-healing
The FortiGate 60F offers next-generation firewall features thanks to its high performance, security efficiency and transparency and is ideally suited for small to medium-sized businesses. Depending on licensing, the devices provide you with reliable and comprehensive protection against cyber threats and lay the perfect foundation for maximum security of your network.
The FortiGate 60F uses the industry's first SoC4 SD-WAN ASIC, which provides the industry's fastest application identification and control for more than 5,000 applications. This allows users to avoid delays in accessing their applications and accelerate overlay performance by providing low latency and the best possible user experience for business-critical applications.
FortiGate 60F FAQ
How to create a FortiGate 60F Backup Config?
In the unlikely event that a FortiGate 60F firmware update destroys your configuration, you should always have a backup on hand. You can find out how and where to create or find this backup here.
Where can I find a FortiGate 60F Demo?
Fortinet has provided a demo of the FortiGate user interface in read mode, you can find it here. If you would like to test the device productively in your network, you are welcome to send us a request for a trial.
What are the FortiGate 60F A & B ports?
The so-called FortiLink ports allow to manage connected FortiSwitches directly via the FortiGate. Which models are supported as well as the configuration itself can be found here.
What is the difference between the FortiGate 60F and the FortiGate 61F?
The difference between the two units is only the internal memory, which is built into the FortiGate 61F. Until the FortiGate D series, hard drives were installed as standard. However, these were not needed by all users, so the units have now been split into two different versions. You can use the hard disk for persistent storage of log and quarantine files.
Benefits:
- Gartner Magic Quadrant Leader for both Network Firewalls and SD-WAN
- Security-Driven Networking with FortiOS delivers converged networking and security
- Unparalleled Performance with Fortinet’s patented SoC processors
- Enterprise Security with consolidated AI / ML-powered FortiGuard Services
- Simplified Operations with centralized management for networking and security, automation, deep analytics, and self-healing
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. FortiCare Premium is therefore suitable for devices that require a 24x7x365 response within one hour for both critical and non-critical issues.
With FortiCare Premium Support, you get world-class vendor support for your Fortinet solutions. An ongoing FortiCare license allows you to install firmware updates for your Fortinet appliance directly from the device. Fortinet provides technical support and return merchandise (RMA) services on an appliance-by-appliance basis with FortiCare for 24x7 support and timely problem resolution. FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve diverse cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance based on your business needs.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of the respective licenses can be found in the table below.
FortiCare Essential
FortiCare Essentials is the base-level service, which is specifically suited for units that require only a limited amount of support and can accept one business day response time for both critical and non-critical issues. This service is available only for FortiGate models 8x and below and for lower-end FortiWifi units.
FortiCare Elite
FortiCare Elite Services offers extended service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the solution. This option also provides extended End-of-Engineering Support (EoEs) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single, unified view of device and security health.
| FortiCare Included Features | Per-device Service Optionen | ||
|---|---|---|---|
| FortiCare | FortiCare | FortiCare | |
| Hardware replacement (RMA) | Return and replacement only | Extended replacement (PRMA available) | Extended replacement (PRMA available) |
| Web Support | ✓ | ✓ | ✓ |
| Telephone Support | - | ✓ | ✓ |
| Firmware Updates | ✓ | ✓ | ✓ |
| Asset Management Portal | ✓ | ✓ | ✓ |
| Response time (critical issue) | Next business day | One hour | 15 minutes |
| Response time (non critical issue) | Next business day | Next business day | 2 hours |
| Extended End-of-Engineering-Support (E-EoES) for Long Term Supported Firmware (LTS about 18 months) | - | - | ✓ |
| Portal for device insights and monitoring | - | - | ✓ |
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. FortiCare Premium is therefore suitable for devices that require a 24x7x365 response within one hour for both critical and non-critical issues.
With FortiCare Premium Support, you get world-class vendor support for your Fortinet solutions. An ongoing FortiCare license allows you to install firmware updates for your Fortinet appliance directly from the device. Fortinet provides technical support and return merchandise (RMA) services on an appliance-by-appliance basis with FortiCare for 24x7 support and timely problem resolution. FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve diverse cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance based on your business needs.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of the respective licenses can be found in the table below.
FortiCare Essential
FortiCare Essentials is the base-level service, which is specifically suited for units that require only a limited amount of support and can accept one business day response time for both critical and non-critical issues. This service is available only for FortiGate models 8x and below and for lower-end FortiWifi units.
FortiCare Elite
FortiCare Elite Services offers extended service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the solution. This option also provides extended End-of-Engineering Support (EoEs) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single, unified view of device and security health.
| FortiCare Included Features | Per-device Service Optionen | ||
|---|---|---|---|
| FortiCare | FortiCare | FortiCare | |
| Hardware replacement (RMA) | Return and replacement only | Extended replacement (PRMA available) | Extended replacement (PRMA available) |
| Web Support | ✓ | ✓ | ✓ |
| Telephone Support | - | ✓ | ✓ |
| Firmware Updates | ✓ | ✓ | ✓ |
| Asset Management Portal | ✓ | ✓ | ✓ |
| Response time (critical issue) | Next business day | One hour | 15 minutes |
| Response time (non critical issue) | Next business day | Next business day | 2 hours |
| Extended End-of-Engineering-Support (E-EoES) for Long Term Supported Firmware (LTS about 18 months) | - | - | ✓ |
| Portal for device insights and monitoring | - | - | ✓ |
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. FortiCare Premium is therefore suitable for devices that require a 24x7x365 response within one hour for both critical and non-critical issues.
With FortiCare Premium Support, you get world-class vendor support for your Fortinet solutions. An ongoing FortiCare license allows you to install firmware updates for your Fortinet appliance directly from the device. Fortinet provides technical support and return merchandise (RMA) services on an appliance-by-appliance basis with FortiCare for 24x7 support and timely problem resolution. FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve diverse cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance based on your business needs.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of the respective licenses can be found in the table below.
FortiCare Essential
FortiCare Essentials is the base-level service, which is specifically suited for units that require only a limited amount of support and can accept one business day response time for both critical and non-critical issues. This service is available only for FortiGate models 8x and below and for lower-end FortiWifi units.
FortiCare Elite
FortiCare Elite Services offers extended service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the solution. This option also provides extended End-of-Engineering Support (EoEs) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single, unified view of device and security health.
| FortiCare Included Features | Per-device Service Optionen | ||
|---|---|---|---|
| FortiCare | FortiCare | FortiCare | |
| Hardware replacement (RMA) | Return and replacement only | Extended replacement (PRMA available) | Extended replacement (PRMA available) |
| Web Support | ✓ | ✓ | ✓ |
| Telephone Support | - | ✓ | ✓ |
| Firmware Updates | ✓ | ✓ | ✓ |
| Asset Management Portal | ✓ | ✓ | ✓ |
| Response time (critical issue) | Next business day | One hour | 15 minutes |
| Response time (non critical issue) | Next business day | Next business day | 2 hours |
| Extended End-of-Engineering-Support (E-EoES) for Long Term Supported Firmware (LTS about 18 months) | - | - | ✓ |
| Portal for device insights and monitoring | - | - | ✓ |
The FortiGate 70F Series provides a fast and secure next-generation firewall and SD-WAN solution in a compact fanless desktop form factor for branch offices and midsize businesses. It protects against cyber threats with SoC acceleration and industry-leading SD-WAN in a simple, affordable and easy-to-deploy solution. Fortinet's Security-Driven Networking approach tightly integrates the network with the new generation of security.
Benefits:
- Gartner Magic Quadrant Leader for both Network Firewalls and SD-WAN
- Security-Driven Networking with FortiOS delivers converged networking and security
- Unparalleled Performance with Fortinet’s patented SoC processors
- Enterprise Security with consolidated AI / ML-powered FortiGuard Services
- Simplified Operations with centralized management for networking and security, automation, deep analytics, and self-healing
The FortiGate 70G POE and FortiGate Wifi 70G POE are compact Next-Generation Firewalls, specifically designed for the requirements of medium-sized businesses and branch offices. They combine modern network security, SD-WAN functionality, and integrated PoE support in a space-saving device with a fanless design – reliable, energy-efficient, and low-maintenance.
Both models are controlled by the proven FortiOS operating system and are fully integrated into the Fortinet Security Fabric. This provides comprehensive, AI-powered protection against cyber threats, centralized management, and deep network transparency – ideal for companies that need a unified and scalable security architecture.
The FortiGate 70G POE is equipped with four PoE-enabled Ethernet ports and is ideally suited for directly connecting access points, IP cameras, or VoIP phones. For organizations with wireless network requirements, the FortiGate Wifi 70G POE additionally offers integrated Wi-Fi 6 (802.11ax) for high WLAN performance and simple deployment without external access points.
Key Features:
-
Next-Generation Firewall with SD-WAN acceleration via Fortinet ASIC
-
Support for FortiGuard Security Services (e.g., Web filtering, IPS, Antivirus)
-
Integrated PoE ports for direct powering of network devices
-
Full support for Wi-Fi 6 on the WIFI model
-
Central management via FortiManager or FortiCloud
The FortiGate 70G models offer a future-proof solution for organizations that require powerful network security and flexibility in infrastructure expansion – all without compromises in performance or usability.
The FortiGate 70G POE and FortiGate Wifi 70G POE are compact Next-Generation Firewalls, specifically designed for the requirements of medium-sized businesses and branch offices. They combine modern network security, SD-WAN functionality, and integrated PoE support in a space-saving device with a fanless design – reliable, energy-efficient, and low-maintenance.
Both models are controlled by the proven FortiOS operating system and are fully integrated into the Fortinet Security Fabric. This provides comprehensive, AI-powered protection against cyber threats, centralized management, and deep network transparency – ideal for companies that need a unified and scalable security architecture.
The FortiGate 70G POE is equipped with four PoE-enabled Ethernet ports and is ideally suited for directly connecting access points, IP cameras, or VoIP phones. For organizations with wireless network requirements, the FortiGate Wifi 70G POE additionally offers integrated Wi-Fi 6 (802.11ax) for high WLAN performance and simple deployment without external access points.
Key Features:
-
Next-Generation Firewall with SD-WAN acceleration via Fortinet ASIC
-
Support for FortiGuard Security Services (e.g., Web filtering, IPS, Antivirus)
-
Integrated PoE ports for direct powering of network devices
-
Full support for Wi-Fi 6 on the WIFI model
-
Central management via FortiManager or FortiCloud
The FortiGate 70G models offer a future-proof solution for organizations that require powerful network security and flexibility in infrastructure expansion – all without compromises in performance or usability.
The FortiGate 70G POE and FortiGate Wifi 70G POE are compact Next-Generation Firewalls, specifically designed for the requirements of medium-sized businesses and branch offices. They combine modern network security, SD-WAN functionality, and integrated PoE support in a space-saving device with a fanless design – reliable, energy-efficient, and low-maintenance.
Both models are controlled by the proven FortiOS operating system and are fully integrated into the Fortinet Security Fabric. This provides comprehensive, AI-powered protection against cyber threats, centralized management, and deep network transparency – ideal for companies that need a unified and scalable security architecture.
The FortiGate 70G POE is equipped with four PoE-enabled Ethernet ports and is ideally suited for directly connecting access points, IP cameras, or VoIP phones. For organizations with wireless network requirements, the FortiGate Wifi 70G POE additionally offers integrated Wi-Fi 6 (802.11ax) for high WLAN performance and simple deployment without external access points.
Key Features:
-
Next-Generation Firewall with SD-WAN acceleration via Fortinet ASIC
-
Support for FortiGuard Security Services (e.g., Web filtering, IPS, Antivirus)
-
Integrated PoE ports for direct powering of network devices
-
Full support for Wi-Fi 6 on the WIFI model
-
Central management via FortiManager or FortiCloud
The FortiGate 70G models offer a future-proof solution for organizations that require powerful network security and flexibility in infrastructure expansion – all without compromises in performance or usability.
The FortiGate 70F Series provides a fast and secure next-generation firewall and SD-WAN solution in a compact fanless desktop form factor for branch offices and midsize businesses. It protects against cyber threats with SoC acceleration and industry-leading SD-WAN in a simple, affordable and easy-to-deploy solution. Fortinet's Security-Driven Networking approach tightly integrates the network with the new generation of security.
The FortiGate 71G POE is a high-performance next-generation firewall for medium-sized businesses and branch offices, combining advanced security and network features in a compact device. In addition to SD-WAN, FortiGuard security services, and PoE support, this model offers an integrated hard drive – ideal for functions such as local logging, caching, or WAN optimization.
With four PoE-capable Ethernet ports, the FortiGate 71G POE is excellent for directly connecting access points, cameras, or VoIP devices – all without additional power cabling. The fanless design ensures quiet and maintenance-free operation, even in sensitive work environments.
Thanks to the use of Fortinet's own ASIC processor, the 71G POE delivers outstanding performance with low latency and reduced power consumption. Combined with FortiOS and the Fortinet Security Fabric, it provides a scalable, centrally manageable security platform with in-depth real-time threat detection.
Highlights of the FortiGate 71G POE:
-
Integrated hard drive for extended logging, reports, WAN cache, or FortiAnalyzer agent
-
4x GE RJ45 ports with PoE support
-
Hardware-accelerated SD-WAN for stable, fast data traffic over multiple connections
-
Fully integrable into the Fortinet Security Fabric
-
Central management via FortiManager or FortiCloud
The FortiGate 71G POE is the ideal choice for companies that require not only reliable network security but also extended logging or caching directly on the device – without relying on central appliances.